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“Hilton Garden - Amarichillo!” 2 of 5 bubbles
Review of Hilton Garden Inn Amarillo

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Hilton Garden Inn Amarillo
Ranked #22 of 73 Hotels in Amarillo
Amarillo, United States
2 reviews
“Hilton Garden - Amarichillo!”
2 of 5 bubbles Reviewed December 19, 2013

One way access into hotel from the main road with a country block to make back to it. The accomiadations are par for the course with a high standard for the Hilton hotels, but was left with a frigid experience. My only needs when traveling are a nice bed and a hot shower, they were 1 for 2. Cold shower was not needed, but after an hour wait to see if they could get the heat going for the shower; was left to a cold experience. This was only met with a colder experience of the desk staff that only aknowledge that corner of rooms all had the same frost bite time. Holiday Inn- my loyalties are trending your way next time in Amarichillo!

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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554 reviews from our community

Traveler rating
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    63
    38
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Any
English first
Canadian, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 19, 2013

Hotel attendant agreed that there are parking issues with this hotel when non-guest related events are held at the facility. This hotel should expand its parking or not hold events. Guests do not have parking options if there are events being held at this hotel. Once again (I had this problem the last time I stayed at this hotel, there was a wedding reception that took all the parking last time), I had to wait hours to find a parking spot. Luckily the hotel is near retail and other decent "wait for the parking lot to clear" options. The sister hotels next to this hotel also had no parking. Because of this hotels location, there are no other parking options. It is too bad that management is letting this hotel be a venue instead of a nice hotel. Do not stay here if they are having and event!!!!!! Ask in advance or you'll be waiting for hours for a parking spot!!!!

  • Stayed December 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Colby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brackettville, Texas
Level Contributor
191 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed December 18, 2013

I selected this hotel because I was traveling a long distance alone and did not wanted to eat at the hotel. Previous experience at the HGI in Temple was excellent. #1 Don't eat in the Restaurant. I believe my severe stomach pain during the night was because of the salmon (didn't look or smell very good) and drink water - the wine and mixed drinks come in a glass that hold about 1/4 cup. #2 Make sure your door has all its locks. I changed rooms because I could not secure my door which had obviously been broken into. People were very friendly, but this Hotel needs attention. #3 Know that you will pay their price for breakfast no matter how little you want off the buffet. Menu not available.

Room Tip: Back side away from neighboring hotel which is lit up like a circus.
See more room tips
  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dd S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, AL
Level Contributor
78 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed December 12, 2013

I have stayed at this property now 3 times. Each time, no issues. Thought staff was nice. Rooms are what you would find in most any HGI. Each time room was clean, no issues. Internet works fine.
There are PLENTY of places close by to eat, Red Robin about 2 doors down, but as I said plenty of choices in a SHORT drive. I personally ate here each of my 3 nights, and in prior trips. Food was FARE, would not say the best of HGI's I have stayed, but not bad.
If back in Amarillo, will stay here.

  • Stayed December 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank YO_Boracho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Booker, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 4, 2013

We really liked that this hotel is close to shopping and restaurants, but on the edge of town. We felt more secure and the noise around the hotel is at a minimum. We will definitely stay in this hotel again when in the area.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Junction, Colorado
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 3, 2013

Snow storm put us in Amarillo for two nights on way to Dallas. Luckily we had a room at the Hilton Garden Inn. Very comfortable room and atmosphere and staff is very accommodating. Nice place to be if you happen to be stuck.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Scottybob45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, United States
2 reviews
4 of 5 bubbles Reviewed December 2, 2013

Nice place, great staff; but the first room we got smelled of chlorine (2 floors up!) and it took a long time to get hot water in the morning. A little out of the way, with a one way to take you further before you can come back, but it's nice and quiet.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Amarillo

Property: Hilton Garden Inn Amarillo
Address: 9000 W Interstate 40, Amarillo, TX 79124-3308
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Amarillo
#9 Romantic Hotel in Amarillo
#12 Family Hotel in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Amarillo 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hilton Garden Inn Amarillo Hotel Amarillo

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