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“Last minute rescue”

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Fairfield Inn & Suites Amarillo West/Medical Center
Ranked #20 of 73 Hotels in Amarillo
Certificate of Excellence
niceville, fl
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Last minute rescue”
4 of 5 bubbles Reviewed September 26, 2012

Traveling can be very tiring so you always hope to find a place you can always depend on...well, we thought we had found that in another hotel...not. We left that hotel at midnight and had no hopes of finding anything worthwhile. We were so very lucky to run across the Fairfield Inn. The night clerk was friendly and concerned about the treatement we received from the other hotel. Our room was clean and we had a great night's sleep. Breakfast was very filling, the coffee great...and you I can honestly say it is so pleasent to receive free comp breakfast.

Room Tip: After staying twice in this hotel I would suggest finding a room on the lower floor and use those po...
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank murch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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195 reviews from our community

Traveler rating
    69
    67
    38
    13
    8
See reviews for
67
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Fayetteville, Arkansas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 15, 2012

We enjoyed our one night stay while passing through Amarillo. Check-in was fast and the girls were super friendly! Very nice after a long days drive. Our room was clean and cool. The pool area was well maintained. Pool temperature was good and plenty of towels stocked. Breakfast was average but, there was plenty of it . We would diffinitly stay again.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tgaildean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roseville, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed August 5, 2012

This Fairfield Inn is not up to their normal standards. However, they are working to improve things. Our room had a malfunctioning air conditioner which knocked loudly when the compressor was running. When I asked to change rooms, the staff was friendly and understanding. There were no other rooms available in this hotel or any others, so they comped my room. The breakfast buffet was nice, but overall, I would say this is on the lower end of Fairfield Inns I've stayed at.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian_n_Marci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmarilloFFS_GM, General Manager at Fairfield Inn & Suites Amarillo West/Medical Center, responded to this review, August 13, 2012
My apologies for the inconvenience with the air conditioning in your room, thank you for being so gracious about the issue. We strive to have everything in working order for our guests, however sometimes problems arrive after inspections. It’s helpful to us and other hoteliers, when guests take the time to give us feedback; we use it to evaluate what can be done to improve our services.

Thank you for your feedback and I hope you will consider staying with us the next time you are in Amarillo!

Sincerely,
Carol Larson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed July 25, 2012 via mobile

We were on a long drive from Colorado to Texas and looking for a reasonable priced room with breakfast and two queen beds. The reservations person on the phone, Trish, was very pleasant and helpful. We arrived late and the guy at the front desk had our keys ready in record time.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HoustonTexasDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, Florida
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed July 10, 2012

Actually, I don't remember much about the place. So it was just okay... nothing bad but nothing memorable. Difficult to find without our GPS.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmarilloFFS_GM, General Manager at Fairfield Inn & Suites Amarillo West/Medical Center, responded to this review, August 13, 2012
Rick, Thank you very much for choosing to stay with us while you were coming through Amarillo. I am so happy to hear that you did not experience any problems with your stay, however I do wish it was more memorable for you! Accessing most of the hotels and businesses that are off of I-40 in Amarillo are a bit tricky to access with the one-way frontage roads, so I do apologize for the difficulty in locating us.

Please keep us in mind the next time you are traveling through Amarillo and give us the opportunity to wow you this time!

Regards,
Carol Larson, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denton, Texas
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed July 10, 2012

On a recent trip from Dallas to Santa Fe, we stayed at this property twice. It is right off of I-40 making it very convenient. We wanted to hike in Palo Duro canyon and the hotel was 25 miles away. I am always impressed with Fairfield's cleanliness and customer service. This property is no different. Highly recommend.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 23, 2012

Really enjoyed my three night stay at this Fairfield. The front desk and breakfast staff were extremely friendly and made me feel very welcome. They just recently started putting up a little sign at the front desk with the names of their rewards members checking in that day - using initials, not full names for the safety conscious - nice touch. There's a mile-long "rails-to-trails" walking/running path immediately behind the hotel that was very convenient...attached to a much longer track that I didn't get to explore, but excellent for a run. Lots of restaurants nearby, especially recommend the Saltgrass steakhouse...excellent food! I will definitely stay here if I return to Amarillo.

Room Tip: I always pick the top floor - honestly, you would think people weighed 500 lbs when they are trompin...
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Amarillo West/Medical Center

Property: Fairfield Inn & Suites Amarillo West/Medical Center
Address: 6600 Interstate 40 W, Amarillo, TX 79106-2502
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#6 Business Hotel in Amarillo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Amarillo West/Medical Center 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
The Fairfield Inn & Suites Amarillo West/Medical Center hotel is located near the Westgate Mall in Amarillo, Texas. Our Marriott hotel offers comfort and convenience with our spacious rooms and central location. Amarillo attractions are close by. The Palo Duro Canyon is 30 minutes from our hotel, Downtown Amarillo is a short drive away, and we're minutes from shopping, fine dining, and entertainment options. We're also nearby many of the Amarillo area businesses such as Pantex and Northwest Texas Hospital. Guests of the Fairfield Inn & Suites Amarillo West/Medical Center can enjoy complimentary WiFi and Breakfast during their stay, along with access to our 24 hour fitness center, and indoor pool and hot tub. No matter the reason for staying in Amarillo, the Fairfield Inn & Suites Amarillo West/Medical Center staff is available for all your hotel needs. ... more   less 
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Also Known As:
Fairfield Inn & Suites Amarillo Hotel Amarillo
Fairfield Inn And Suites Amarillo
Amarillo Fairfield Inn
Fairfield Inn Amarillo
Fairfield Amarillo

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