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“Baymont Amarillo Tx” 3 of 5 stars
Review of Baymont Inn & Suites Amarillo West

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Baymont Inn & Suites Amarillo West
Ranked #47 of 69 Hotels in Amarillo
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721 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • French first
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English first
Dallas, Texas
2 reviews
1 of 5 stars Reviewed July 12, 2014

What can I say???!!! This place was a dump! They let us check in before room was ready. We stood in the hall 30 minutes waiting for it to get cleaned, and then it just didn't smell clean when we finally got in. When we returned late that night, room keys would work -- took 4 trips back to front desk to get it right. Beds were like rocks. One light didn't work -- another was falling off the wall. Bathroom had mold, mildew and peeling paint. Shower curtain was scummy and moldy. Floors were definitely not clean. Hallway carpets were stained and dirty. Breakfast made you sick to look at it, so we just left. We will N.E.V.E.R, E.V.E.R. stay at a Baymont A.G.A.I.N.

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  • Stayed July 2014, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Service
Helpful?
Thank debks8096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Baymont Inn & Suites Amarillo West, responded to this review, July 16, 2014
The hotel staff and management would like to thank you for taking the time to send us your feedback regarding your stay with us. We are reviewing current procedures to identify where we can improve in the future. The entire staff works diligently to deliver the best overall hotel experience and we can assure you that we will exceed all of your expectations on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
las vegas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 11, 2014 via mobile

Do not stay here! The walls looked like someone committed a murder and did a sorry clean up job! The sheets were not clean and the smell was horrible! Asked for double beds which was fine, only got 1 towel.. go figure. Only decent thing was the yogurt I had for breakfast. Thank you Dannon.

Stayed July 2014, traveled with family
Helpful?
1 Thank Dana V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Investorshm, Guest Relations Manager at Baymont Inn & Suites Amarillo West, responded to this review, July 16, 2014
We apologize that you did not enjoy your stay with us and your experience was certainly the exception and not the rule at our hotel. We look forward to delivering an outstanding hotel experience during your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Baymont Inn & Suites Amarillo West

Property: Baymont Inn & Suites Amarillo West
Address: 3411 W Interstate 40, Amarillo, TX 79109-1502 (Formerly Holiday Inn)
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #47 of 69 Hotels in Amarillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Amarillo West 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Near Downtown Amarillo and Restaurants Located near downtown Amarillo, Baymont Inn & Suites Amarillo hotel combines the best of convenient travel and Texas hospitality. Begin your day with hot free breakfast, then get a workout in the gym or sunny outdoor pool.Our Amarillo hotel offers easy access to local attractions and organizations like Palo Duro Canyon, Bell Helicopter and Texas Tech University Health Sciences Center. We are located near the Amarillo Civic Center and Globe-News Center. We are a pet-friendly hotel. Baymont Inn & Suites Amarillo hotel is close to dozens of attractions. Soak up our Western heritage at the American Quarter Horse Association Hall of Fame and Museum, Old West Stables, Palo Duro Canyon State Park and more. Enjoy the local cultural exhibits at the Amarillo Botanical Gardens and Amarillo Museum of Art, or take in the sounds of the Amarillo Symphony. If family fun is on the agenda, try the Amarillo Zoo, Splash Amarillo Waterpark, Wonderland amusement park or Wolflin Square and Village. ... more   less 
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Also Known As:
Baymont Inn And Suites Amarillo
Baymont Inn & Suites Amarillo Hotel Amarillo
Baymont Inn Amarillo
Amarillo Baymont Inn

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