My wife and I have traveled extensively during our lives and have stayed in many, many motels. This one is the first one I have been compelled to write a review about. We checked into this motel after a very stressful trip from Memphis to Albuquerque to be with our daughter during her surgery. This is a very old, poorly maintained motel. Whatever was used for wall covering is peeling off, the bed is uncomfortable, and just the feeling of the room not being clean. But the worst thing was the pipe that was dripping water from the room above us into our bathtub. We learned later that this is the drain pipe for the air conditioner on the floor above. Who designes an air conditioning system like that? Would you take a bath in that tub? When we checked out the next morning, we discussed all of the problems with the room with the duty manager, and instead of admitting that his hotel has issues, he attempted to deflect all of the responsibility to various employees. We were never offered any compensation for our lack of sleep and shower. His excuse was that the clerk on duty should not have assigned that room to us. He is the worst excuse for a manager I have seen, and I would sleep in my car on the side of the road if my only choice was this motel.
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- Also Known As:
- Amarillo Kiva Hotel