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“Disappointed”

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Comfort Inn & Suites Amarillo
Ranked #18 of 72 Hotels in Amarillo
Reviewed June 21, 2013

Actual hotel address is 6318 Ventura Drive, not the address above; location TX776 per the receipt. Last night I could have stayed at a Best Western or Quality or Sleep Inn, or some other hotel. I chose the Suite expecting something a bit above. Not the case at this location...
First, I notice the drapes look like they came from a yard sale. Then when I go to close them they don't open and close properly. Then I notice staining on the furniture and staining on the walls as well as some holes. Then it was time to go work out. First, there is a remote but no TV; just a wire hanging from the ceiling. The equipment was again yard sale grade. The elliptical was also a balance challenge; it wobbled so much it was unusable. The treadmill best was wearing cut in the belt housing and made weird noises.....that was fun.
Oh, and let's not neglect the business center....I wanted to print my boarding passes. The chair not only would not go up it was a balancing challenge too. Again, yard sale grade...

Overall, I could have stayed at an Econo Lodge and saved some money and gotten the same experience...but for less $$$$.

  • Stayed: June 2013, traveled on business
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1  Thank TravelsByDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 - 212 of 272 reviews

Reviewed June 17, 2013 via mobile

Stopped late in the evening after long day of driving. A little trickey getting to it. Right off highway, but involves another business parking lot and access road. Room was clean. It was quiet on third floor. Comfortable beds. Good selection at breakfast. Hot and cold foods. Pleasant staff. We would stay here, again.

  • Stayed: June 2013
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Thank Krdrury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

Horrible customer service and overpriced! No outlets in our room worked except for the TV. We were charged twice for our room and they took a week to credit our bank and only credited us the lower amount which wasn't the amount we were quoted! Very noisy room as well! I would highly encourage you to find another hotel in Amarillo to stay at!!

  • Stayed: June 2013, traveled with family
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1  Thank Stacy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

Room was comfortable. Nice to have a coffee maker, sink and microwave separate from the bathroom. Bathrooms don't have fans, so mirrors fog up quickly. On the up side, staff was awesome. I can always count on Comfort Suites for great service and a comfortable night's sleep.

  • Stayed: June 2013, traveled with family
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Thank vannem2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

This was a pretty good hotel. The rooms were clean, and the beds were pretty good. The rooms were a bit noisy, though. I would probably stay here again. It wasn't that kid friendly, though. The pillows were very comfy, and the staff was pretty nice.

  • Stayed: June 2013, traveled with family
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Thank Tallulah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2013

Noise is the main reason the television in the next room might as well have been in my room, when it was not on the interstate ran through your room. Walls so thin when I got to the elevator I could hear the TV's playing in rooms. Could not wait to get out of here. Towels old air conditioner blowing directly on bed. NOT GOOD! I have had plenty of experience with choice hotels this one was bad.

Stayed: May 2013
2  Thank Ajohn845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

Our room was immaculate. The bed was comfortable and the pillows were the greatest. Employees were friendly and accommodating. Will definitely stay at this hotel again when we travel through Amarillo.

Room Tip: The parking is limited and most cars must park in a lot adjacent to the hotel. You might want to un...
  • Stayed: May 2013, traveled with family
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Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Amarillo

Address: 2101 E Interstate 40, Amarillo, TX 79102-4404
Phone Number:
Location: United States > Texas > Amarillo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 72 Hotels in Amarillo
Price Range: $87 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Amarillo 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
94 Units, Indoor Pool and Hot Tub, Whirlpool Suites, Free Full Hot Breakfast, Wi-Fi, Fitness Room, Business Center, Meeting Room, Guest Laundry, Elevators, In room Coffee Maker, Hair Dryer, Micro-Fridge, Ceiling Fan, Sleeper Sofa, 27 inch TV's with Expanded Cable, etc. ... more   less 
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Also Known As:
Amarillo Comfort Inn

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