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“Going to cruise” 5 of 5 bubbles
Review of Hampton Inn and Suites - Dallas Allen

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Hampton Inn and Suites - Dallas Allen
Ranked #1 of 8 Hotels in Allen
Certificate of Excellence
Coweta, Oklahoma
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Going to cruise”
5 of 5 bubbles Reviewed August 14, 2012

We really like the Hampton Inn at Allen. We arrived late Thursday an got away fairly early Friday morning. The room was great as usual. We did have to wait a little for breakfast, but it worked out our food was piping hot. Really felt kinda sorry for the poor lady preparing the food. She was trying but, just couldn't seem to keep ahead of the crowd. I think she needed help. Like a said our food was good and warm, so we left happy with everything.

Room Tip: We were on second floor and heard the water running from above when we were in bathroom. I think the...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1gardengirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, August 20, 2012
Thanks as always 1gardengirl, proud and appreciative to have you as one of our valued regulars!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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424 reviews from our community

Traveler rating
    256
    121
    29
    10
    8
See reviews for
189
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Phoenix, Arizona
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed July 31, 2012 via mobile

Front staff was very friendly. Room was clean but could use updating. Bathroom shower had tile on floor which didn't look very clean. Took shower with flip flops on. Bed was good. Location is perfect if you want to stay near outlet mall.

  • Stayed July 2012
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
Thank Riley1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, August 2, 2012
Thank you for your review. We are glad you chose our hotel during your stay here and we’re glad you enjoyed the area as well as our front desk staff. We are very sorry that you ran into problems during your stay. We have fixed the bathroom tile issues and have addressed the other issues with our housekeepers. We hope the next time you are in the area you will stay with us again so we can have another chance at showing you what our warm Hamptonality is all about.

Respectfully,

The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shreveport, La
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 26, 2012

We have stayed at this Hampton Inn several times for a shopping getaway. Hotel is clean, quiet and well maintained. So why can't they at least keep their breakfast items replenished? We have come to breakfast early, in the middle of the posted times and toward the end of breakfast serving times AND....... They have problems!!! Food is typical Hampton Inn breakfast fare..... Waffle maker, hot eggs, sausage, etc. ALL the times that we have stayed at this facility we have witnessed time management problems with the one very slow moving employee who doesn't replenish empty servers until someone(s) asks/begs for eggs, sausage, milk, even empty coffee urns. No excuse for the inefficiency in the breakfast operation. We are Hilton Honors members and have stayed at Hampton Inns all over. Most have standard fare, but at least have friendly, connected staff running their breakfasts efficiently. If you choose to stay here be forewarned that the breakfast is not worth the effort of convincing someone to provide the food items.

Room Tip: We always ask for a quiet room on the top floor away from the elevators
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Jeatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, August 2, 2012
Jeatty,

Thanks for taking the time to review you stays here at our Hamtpon Inn & Suites, Allen, Texas!
Your feedback is appreciated, and although we do strive to improve upon things valued guests such as yourself have made us aware of, there is always room for improvement.
Please stop by the desk on your next trip and ask for the Manager on Duty, we would love to meet you and listen to your suggestions on improving the breakfast experience!

Respectfully,

The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Texas
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed July 9, 2012

This Hampton is in the best location. Great shopping and restaurants within walking distance. The staff is super friendly and helpful. Breakfast was fresh and hot with lots of choices. The room was spacious with nice baths. Have stayed several times and each time was pleased with our stay.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wendy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, August 2, 2012
Dear Wendy W,

WOW, What an awesome review! Thank you sooo much for appreciating what we do, and please know how much we appreciate you as well!
Looking forward to your next stay, do stop by and ask for me, I'd love to meet another one of our regulars!

Gratefully,

The General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
135 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed July 9, 2012

Nice Hampton. Very quiet, good location, and great beds. Large bathroom. Breakfast buffet was standard but there was a large crowd and they ran out of many food items the last half hour. The attendant did not seem to speak much English.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton D, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, August 2, 2012
Dear Susan K,

Thank you for taking the time to comment about your recent stay with us here at the Hampton Inn & Suites in Allen!
We are so happy to hear you were pleased overall! Weekends tend to have a large number of families and breakfast can be unpredictable, however we will always strive to improve on the issues that matter to you, our guests!

Respectfully,

The General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Espoo, Southern Finland, Finland
Level Contributor
269 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed July 2, 2012

Reason for our two day stay was business very nearby. Most of the other guests were likely to be here with the fact the Allen Premium Outlet stores were on the same plot (e.g. even walking distance, if anybody does walk in Texas?). Other major shopping and restaurants nearby (you will need the car to get there for my european friends). Clean rooms, ample of free parking, easy check-in and check-out, nice staff, free self-service buffet (though all plastic). Close to highways. Very reasonable pricing.

  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jari-Pekka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, July 3, 2012
Dear Jari-Pekka,

We realize you had a choice in lodging during your recent trip to Allen, Texas and sure do appreciate that we were your lucky Hosts!
You are quite the seasoned traveller, therefore your opinion is highly valued, thank you so much for the nice comments about our property and staff!
We look forward to having you again on your next trip to our lovely City!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shawnee, Oklahoma
Level Contributor
175 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed June 28, 2012

I have visited this hotel several times with my family, but this time brought a group of 8 teachers and Principals for an education conference in Plano. I chose to book this hotel for our group instead of the recommended ones in Plano because of past my past experiences with this awesome staff. Everyone in our group had a great time and the front desk was very accommodating as we enjoyed the couches and big screen in the lobby and cheered on our OKC Thunder. Several members of our group commented that they can't wait to return and bring their families to this area and hotel. Thanks once again for a great experience. Kudos to the staff!!

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 24jennysmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn and Suites - Dallas Allen, responded to this review, July 3, 2012
Hi 24JennySmith- our long time, loyal friend!

So glad you had another terrific stay and thank you so much for bringing your coworkers to your home away from home!

Looking forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites - Dallas Allen

Property: Hampton Inn and Suites - Dallas Allen
Address: 830 W Stacy Rd, Allen, TX 75013-4811
Phone Number:
Location: United States > Texas > Allen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Allen
#2 Family Hotel in Allen
#3 Business Hotel in Allen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites - Dallas Allen 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Hampton Inn & Suites Dallas/Allen has 103 clean & comfortable rooms within walking distance of the Allen Premium Outlets Mall and less than 2 blocks from the Villages of Allen & Fairview! We are visible from I-75, and easily accessible, whether you are coming from the North, South, East or West! ... more   less 
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Also Known As:
Hampton Inn And Suites- Dallas Allen Hotel Allen
Hampton Inn Allen
Allen Hampton Inn

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