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Courtyard Dallas Allen at the John Q. Hammons Center
Ranked #4 of 8 Hotels in Allen
Certificate of Excellence
Nottingham, United Kingdom
Level Contributor
112 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Love this hotel”
4 of 5 bubbles Reviewed March 1, 2013 via mobile

Great location for me, right next to the Allen Events centre. Rooms are really comfortable, clean and a good size. Many have balconies. Staff are really friendly and helpful, breakfast is great and very fast. Love the fire put in the courtyard.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYALLENGM, General Manager at Courtyard Dallas Allen at the John Q. Hammons Center, responded to this review, March 4, 2013
I'm glad to hear that you were able to enjoy our hotel, the convenience of our location as well as the amenities we have to offer. Our staff works hard to provide a great product with friendly service. I appreciate you staying with us!

Michael Kapoulis
General Manager
Courtyard by Marriott Dallas/Allen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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324 reviews from our community

Traveler rating
    158
    105
    33
    17
    11
See reviews for
114
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99
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
McKinney, Texas
Level Contributor
340 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed February 26, 2013

I have stayed at many a JW Marriott and Renaissance property that can't touch this hotel. The Courtyard in Allen is very new, modern, and simply beautiful property that is set in the heart of north suburban Dallas. It is surrounded by great dinning, shopping, and entertainment in the Fairview and Allen Village Town Center open air malls. When we have friends and family in town who need a place to stay, this is where we make their reservations. For a quick, local couple's weekend get away, this is the place. The lobby bar and fireplace are perfect for just hanging out and relaxing after dinner, a movie, skating, or a hockey game.

Room Tip: If you have elite status with Marriott, be sure to request an upgrade. However, like most Courtyard...
See more room tips
  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TexasVoyager_BW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYALLENGM, General Manager at Courtyard Dallas Allen at the John Q. Hammons Center, responded to this review, February 28, 2013
Thank you for continuing to recommend our hotel to your friends and family and for your local getaway weekends. Being a Marriott Elite member you have traveled to enough properties to distinguish the difference. The hotel also offers a variety of packages to help travelers unfamiliar with our hotel or area. We have shopping packages, sports packages and breakfast included packages. Many of these packages help in overcoming not offering a complimentary breakfast but a higher quality breakfast alternative with the rate. We will look forward to seeing you again soon for your next weekend getaway!

Michael Kapoulis
General Manager
Courtyard by Marriott Dallas/Allen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Peninsula, Ontario Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 25, 2013

This hotel couldn't be better situated. It is right next door to the new Event Centre (home of the Allen Americans Hockey Team) but is used for many functions including the Rodeo, indoor soccer and music concerts. It is also across the street from both the Allen Premium Outlets and the Village shopping complex. Great shopping!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Scout04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYALLENGM, General Manager at Courtyard Dallas Allen at the John Q. Hammons Center, responded to this review, February 28, 2013
I appreciate you taking the time to write a review for our property. Our location next to the Allen Event Center and surrounded by over 2 million square feet of shopping with over 60 restaurant alternatives is definitely an advantage. Providing our guests with a high quality product with great service is crucial to making sure that our premier location continues to keep guests returning. I look forward to your future return for another event in the Allen Event Center!

Michael Kapoulis
General Manager
Courtyard by Marriott Dallas/Allen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

I attended a conference in Allen TX and stayed at the Courtyard Marriott, expecting a typical Courtyard I was surprised to see a large and inviting lobby, a tremendously welcoming staff. especially Stacy and Abby. and a Starbucks.

The rooms were large and very comfortable and a great fitness center. Well lit, free wireless and reasonably priced,.

Room Tip: They have balcony rooms that face the interior of the building or the exterior, I chose the exterior...
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  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kaberk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYALLENGM, General Manager at Courtyard Dallas Allen at the John Q. Hammons Center, responded to this review, February 28, 2013
Thank you for recognizing Stacy and Abby in your review! They were very excited to be remembered as valuable members of our Courtyard team. It was an honor to host your conference in our not so typical Courtyard. We look forward to hosting it again in the future!

Michael Kapoulis
General Manager
Courtyard by Marriott Dallas/Allen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed February 14, 2013

One would think that the first interface with a guest would be the most important. In trying to make a reservation, the operator I spoke to was rude, cut me off, and ultimately couldn't book my room. Not a good first sign.

Stayed February 2013, traveled on business
Helpful?
1 Thank cupcake07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYALLENGM, General Manager at Courtyard Dallas Allen at the John Q. Hammons Center, responded to this review, February 15, 2013
Thank you for your feedback regarding your reservation experience. I would like to apolgize for the situation you encountered. The first impression should always be one of the best. Hopefully upon your arrival, your impression of the hotel will change. We will look forward to accommodating you while visiting the Allen area.

Michael Kapoulis
General Manager
Courtyard by Marriott Dallas/Allen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antlers, Oklahoma
Level Contributor
139 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed February 11, 2013 via mobile

Close to local shopping and resturants. Holds to the Marriott standards of excellence. I found it a bit pricey but worth it in the end since we were staying a few days. This would be a good weekend get away and relax location. Not in the big city and not in the country. Try the nearby IPIC theatre for a special treat.

Stayed February 2013
Helpful?
Thank Cbattsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYALLENGM, General Manager at Courtyard Dallas Allen at the John Q. Hammons Center, responded to this review, February 12, 2013
Thank you for staying with us on your recent visit to Allen! Our location is ideal with great attractions like the IPic Theater, Splitsville Bowling and Top Golf all within a short distance. I'm glad to hear that you were able to enjoy a special evening. Being located in The Village at Allen, there is always something to do within walking distance. On behalf of the entire staff, thank you for choosing our hotel. We look forward to your future return.

Michael Kapoulis
General Manager
Courtyard by Marrriott Dallas/Allen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Texas
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed February 9, 2013

We have stayed here several times while attending events at the Hammons Center next door. We live north of Ft. Worth and the hotel is all the way across the Metroplex north of Dallas, so we stay here because of the restaurants and shopping surround the hotel. It is very nice and the staff is very friendly and attentive, especially Edna who greets by name when we arrive. The lobby is massive with contemporary decor. There is a Starbucks on the first floor. The rooms are very nice, clean, and quiet. Parking can be tight, but no worries as there is a free multi story parking garage adjacent. This time we had a King suite with 2 LG flatscreen digital TV's' and the living area/kitchen is in a separate room. There is a sofa bed, chest, dining table, and fridge. We will be back again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYALLENGM, General Manager at Courtyard Dallas Allen at the John Q. Hammons Center, responded to this review, February 15, 2013
I appreciate you taking the time to write a review and continue to return because of all the activity that is around the hotel. I will make sure to pass along your comments regarding Edna. She is a great associate who represents our hotel well with exceptional service. Your repeat returns are greatly appreciated!

Michael Kapoulis
General Manager
Courtyard by Marriott Dallas/Allen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Dallas Allen at the John Q. Hammons Center

Property: Courtyard Dallas Allen at the John Q. Hammons Center
Address: 210 E Stacy Rd, Allen, TX 75002-8732
Location: United States > Texas > Allen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#4 Business Hotel in Allen
#5 Family Hotel in Allen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Dallas Allen at the John Q. Hammons Center 3*
Number of rooms: 228
Official Description (provided by the hotel):
The new Courtyard by Marriott Dallas/Allen at the John Q Hammons Center is conveniently located at the intersection of Hwy 75 and Stacy Road in The Village at Allen. The hotel includes 228 guest rooms and suites with over 15,000 square feet of flexible meeting space. This north Dallas hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Located in The Village at Allen there are several dining, shopping, and entertainment options steps away. The Allen Events Center is located next door and home to the Allen Americans Central Hockey League team. Companies within a short distance include: Raytheon, Jack Henry & Associates, State Farm, PFS Web, Frontier and Experian. ... more   less 
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Also Known As:
Courtyard Dallas Allen At The John q Hammons Hotel Allen

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