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Courtyard Dallas Addison/Midway
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Reviews (224)
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127
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5
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All reviewsdog parkfront deskfire pitrooms are cleangreat customer servicebusiness tripwould definitely stay here againgreat roomhousekeeping staffcomfortable bedconvenient locationcontinental breakfastfitness centerstaying at this hotellots of restaurantshome away from homebistro
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214 - 219 of 224 reviews
Reviewed May 23, 2014 via mobile

I travel a lot, and usually I have issue to fall asleep. Not in this room there was absolutely no outside noise, and the bedding was excellent, room was spacious, with a little balcony. Front desk Lady was nice the arrival night. Great place to stay.

Stayed: May 2014, traveled solo
Thank Rene1fr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded May 28, 2014

Rene,
Thank you for taking the time to share your stay while our guest at the Courtyard Addison.
Absolutely pleased that you had an enjoyable, relaxing evening and felt the staff was also accommodating and welcoming. Certainly, this is our goal to make our guests feel at home when staying at the property.
Do hope that you visit us again when in the Dallas area,
Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2014 via mobile

Once again my stay at this hotel was great. The staff was kind and courteous especially Kristie who always goes that extra mile to accommodate me and other guests during our stay. Kristie always provides excellent service each and every time I stay at this hotel. Melanie and Kim who both work the Bistro also provided excellent service to me and my family when we ordered items from the Bistro. In addition , they made me feel at home which is one of the many reasons I stay at this hotel.

Stayed: April 2014, traveled with family
Thank swestred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded May 23, 2014

It is always comforting to know that the hotel and most importantly our staff can bring guests such as yourself back to the hotel when away from home.
Kristie has been with the hotel for years and is undoubtedly an asset to our successes. I am also very happy to hear that you had an equally pleasant time at the Bistro with Melina and Kim.
Thank you for your continued patronage and we look forward to your visit next time in the Addison area.

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Reviewed May 10, 2014

We stayed here for a night during our visit to Dallas and this place rocks. Recently renovated and has very warm and beautiful interior. The staff was extremely friendly and was helpful. Starbucks at the Bistro and good quality food.

  • Stayed: March 2014, traveled as a couple
    • Value
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Thank Annie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded May 12, 2014

I am pleased to hear that your stay was a positive one! Thank you for pointing out that the staff was friendly and accommodating. As for the renovation, we are so excited about being the only Courtyard in Texas with the newest Courtyard decor package.
The Bistro is a great change from the buffet that the brand previously offered as now everything is fresh and made to order and who doesn't enjoy a Starbucks coffee.
Please come and stay with us again when in the area,

Best regards

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Reviewed April 29, 2014

Had family in for our sons wedding and just need a place near the venue for one night. We booked four rooms and they took outstanding care of us. We absolutely loved the newly decorated rooms. Very upscale. If you are looking for a nice comfortable hotel in North Dallas Galleria area that won't break the bank, this is an outstanding choice.

They even followed up after our stay to make sure we had a good stay. Shows they really care. We would not hesitate to book it again. Front desk was very helpful, with special recognition to Justin who showed us on of the rooms the week prior to our stay. He even told us to have my sister in law call him directly about getting the particular style room they needed.

  • Stayed: April 2014, traveled with family
    • Value
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Thank cruisinsince75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded May 12, 2014

Thank you so much for taking the time to share your positive feedback. It is wonderful to hear that you had such an enjoyable experience with us at the Courtyard Addison.
The staff does take great pride in the overall service that they provide and it’s paramount that we not only meet yet, exceed our guest’s expectations.
I do hope that when traveling into the area again you will choose the property to be your host.
Again, thank you for your comments,

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Reviewed April 28, 2014

We live locally, but had relatives in from different parts of the country. We chose this hotel due to its convenient location and being close to our son's wedding venue.

Loved the new updated rooms and decor. Everyone was very helpful. Want to especially thank Justin who showed us one of the rooms a week prior to our arrival. We also needed one of the rooms to have a crib and one of the others to have two beds instead of just the one king. Our family was very well taken care of. The beds were very comfortable and everything was spotless.

Some have said that the hotel was hard to find, but we had no problems. There is a small sign on Midway that will direct you or you can simply turn on Proton Drive heading west and the hotel is located just up and on the right.

If you are traveling to the Galleria or Addison area, this hotel is very convenient to all the area restaurants etc. It is also located away from all the noise of the Addison airport and DART transfer station.

They even followed up on our stay to make sure we were satisfied, which I thought was a very nice touch and showed that they care about customer satisfaction.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cruisinsince75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinyaR, General Manager at Courtyard Dallas Addison/Midway, responded to this reviewResponded April 30, 2014

Thank you so much for your response, I am pleased that you had such a positive experience. Justin, our Assistant General Manager is a superb leader and very engaged with our guests overall stay.
Location is key and to your point, the hotel is nestled in the Addison area, surrounded by fantastic jogging trails and moments away from the live entertainment and 156 restaurants in the area.
I do hope that you stay with us when traveling into Addison in the future. Again, appreciate your feedback and valued communication.

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