The hotel was excellent however the staff were not very knowledgeable. The pillows in the room were too large to be able to sleep comfortably.
The food in their restaurant was mediocre at best and the service was terrible. It took at least 10 minutes to get a menu and the room was not very crowded. The Chicken Caesar Salad was mostly croutons and the chicken was chopped into very large lumps.
- Official Description (provided by the hotel):
- Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more less
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- Also Known As:
- Crowne Plaza North Dallas-Addison Hotel Addison
- Crowne Plaza Addison
- Addison Crowne Plaza