The rooms are comfortable and a good value for a convention hotel. There are key-card activated elevators near the back for easier parking access. The stairwell is quicker and more convenient than the main elevators but not many guests seem to know about it. The meeting rooms are quite nice.
The one glaring flaw is the restaurant. The food is fine, but the waitstaff does not want to serve guests. They would hang out in the busing station and ignore the tables (the place was only half filled). I was completely ignored and yet an 18% gratuity was added to the bill. My hypothesis is that the wait staff were in some kind of labor dispute with management and were carrying out a work slowdown, but that is just a guess.
- Official Description (provided by the hotel):
- Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more less
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- Also Known As:
- Crowne Plaza North Dallas-Addison Hotel Addison
- Crowne Plaza Addison
- Addison Crowne Plaza