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“Customer Service” 3 of 5 stars
Review of Super 8 by the Galleria / North Dallas

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Super 8 by the Galleria / North Dallas
Ranked #19 of 19 Hotels in Addison
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123 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Date | Rating
  • English first
  • Japanese first
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English first
Abilene, Texas
1 review
1 of 5 stars Reviewed March 24, 2014

There were no lights in our room and the commode did not flush. The woman at the front desk gave us a broken plunger and told us to use the public restroom in the office! Awful,awful,awful. We will never use that establishment again.

Room Tip: Don't stay at this site!
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Stayed March 2014, traveled on business
Thank Steena F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8addisontx, Webmaster at Super 8 by the Galleria / North Dallas, responded to this review, April 15, 2014
Dear Guest,

Thank you for your comments. They will help us improve our property and our staffing in the future. While I wasn’t present during your stay, we could likely have moved you to a different room if there was a problem. I’m glad the desk clerk was able to offer some assistance even if it did not lead to a resolution. Every comment is useful to us, and I sincerely apologize that we fell short of your expectations. Pointing this out will genuinely help us.

Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 by the Galleria / North Dallas

Property: Super 8 by the Galleria / North Dallas
Address: 4150 Beltway Drive, Addison, TX 75001-4915
Phone Number:
Location: United States > Texas > Addison
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 19 Hotels in Addison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 by the Galleria / North Dallas 2*
Number of rooms: 71
Official Description (provided by the hotel):
Amenities & Services Accessible Facilities Accommodations have bath in bedroom Hotel entrance is wheel accessible Commercial Banking/ATM Service University Dining and Entertainment Bar / Lounge Fine Dining Nightclubs General Hotel Information and Services ATM/Cash Machine Check-In - Early Check-Out - Late Copy Service Dry Cleaning Front Desk Ice Machine Laundromat Limited Service Housekeeping Restaurant Vending Machines Wake-Up Calls Health Activities and Sports Outdoor Pool Meeting and Event Facilities Conference Rooms Meeting Rooms Safety & Security Alarms - Audible in Public Areas Doors - Have Deadbolts Doors - Have View Ports Doors - Self-Closing Electronic Room Key System Emergency Exit Maps Entrance - Accessible by Exterior Entrance Fire Detectors Fire Detectors - In Hallways Fire Detectors - in Public Areas Fire Extinguishers - in Hallways Guest room floors - Multiple exits Security - Limited Smoke Alarms/Detectors - Audible Smoke Alarms/Detectors - Audible In Hallways Smoke Alarms/Detectors - Audible In Public Areas Video Surveillance - In Entrances Video Surveillance - In Public Areas Video Surveillance- In Hallways Windows - Locks Windows - Open Technology Services Fax Service High Speed Internet Access - Business Center High Speed Internet Access - Meeting Rooms High Speed Internet Access - Public Areas TV VCR/DVD Machine Rental Transportation and Parking Bus/Truck Parking Disabled Parking Outdoor Parking Park and Fly Parking Parking - Trailer Parking – Car RV Parking ... more   less 
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Also Known As:
Super 8 Addison
Super Eight Addison
Addison Super Eight
Addison Super 8

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