I stayed here because it was close to the Addison convention center where I was attending a wedding. The bed was comfortable, the room clean and the hotel lobby and common areas decorated in modern designs. Breakfast was free and there was a decent selection: bagels, muffins, cereal, oatmeal, fresh waffles, boiled eggs, etc. Free wifi, too...not sure why another review said 'lobby only'...we had no trouble in our room on the 5th floor. All staff were friendly and helpful.
Cons: I agree with others that the elevator is slow. Also, our hot water took 2-3 minutes to reach the shower...was lukewarm until then. I learned to start the shower and wait. The staff said there is only one central water heater and it probably took a bit to reach our room on the 5th floor. Our room was on the pool side and it was a bit loud.
My worst impression was from another GUEST who spilled a cup of raisins and didn't pick it up. She stood there talking while people walked over them. I picked a few up and she didn't even help. It's so sad to see how people act when they know there are others that will do their dirty work.
Overall it was a great stay and I would return.
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- Also Known As:
- Springhill Suites Dallas Addison/Quorum Drive Hotel Addison
- Springhill Suites Addison