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Hawthorn Suites by Wyndham Addison Galleria
Ranked #15 of 21 Hotels in Addison
GreenLeadersSilver level
Reviewed September 28, 2013

Room size: 1 queen. carpet dirty, couch from the 1st century and very uncomfortable. Most importantly, no dresser drawers. Only 3 desk drawers and 2 bed side tables drawers.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer C, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded October 18, 2013

Mark,

Thank you for taking the time to provide your feedback in regards to your recent stay with us. Our top priority is for all of our guests to enjoy a clean and comfortable stay with us and we failed at this with you. I sincerely apologize for the condition of your room and not being able to meet your needs of having a dresser. Please know that I will be working with my entire team to rectify the cleanliness issue you experienced and how we can better serve our guests with furniture needs.

Should your travels bring you back to Addison, we truly hope you will stay with us again, so we may show you our best.

Kind Regards,

Jennifer Chavez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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279 - 285 of 411 reviews

Reviewed September 23, 2013

  • Stayed: September 2013, traveled on business
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    • Location
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Armando E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jennifer C, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded November 25, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 21, 2013

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank George A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jennifer C, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded November 25, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 17, 2013

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Charles G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jennifer C, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded November 25, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 13, 2013

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank BrandonM2009
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 30, 2013

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hawthorn Suites by Wyndham
Thank Rosie P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kim P, Front Office Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded September 2, 2013

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Reviewed August 28, 2013

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Aster G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kim P, Front Office Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this reviewResponded August 30, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hawthorn Suites by Wyndham Addison Galleria

Address: 15200 Addison Rd, Addison, TX 75001-4547 (Formerly Addison Galeria Hotel)
Phone Number:
Location: United States > Texas > Addison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Addison
Price Range: $81 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Addison Galleria 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
All-suite extended stay hotel offering extended comfort at an affordable price. Guest rooms are large and comfortable, and all suites have a full kitchen. The hotel is located in the heart of Addison's 170+ restaurants. The hotel is walking distance to several restaurants including Outback Steakhouse & Texas de Brazil. Addison Airport is right around the corner. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area

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