I have never written a negative review and would avoid in all circumstances. This one just got all the points to make sure I write one.
We had reservations for 2 people in a room and we got one tiny queen and an extra bed!! okay we adjusted.
2 Lizards found in the 1st floor room we were staying, luckily it was on the last nigth. Scary but the manager simply replied, we will get it cleaned.
My friend missed his flight becuase they never got the CAB which we had ordered for next day.
The lady in the evening is very very lazy and would not listen but sit and watch something on the computer with head phones on.
I am not good at describing the bad things but honestly TRIPADVISOR let me down on this one.
The problem is the Manager he doesnt really care , the Staff is really bad.
I would avoid. the pictures might look good but its decieving.
- Official Description (provided by the hotel):
- All-suite extended stay hotel offering extended comfort at an affordable price. Guest rooms are large and comfortable, and all suites have a full kitchen. The hotel is located in the heart of Addison's 170+ restaurants. The hotel is walking distance to several restaurants including Outback Steakhouse & Texas de Brazil. Addison Airport is right around the corner. ... more less
- Reservation Options:
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- Also Known As:
- Hawthorn Suites By Wyndham Hotel Addison
- Hawthorn Suites Addison
- Best Western Addison
- Addison Best Western
- Hawthorn Suites Galleria Area