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“Our visit to the Dallas Area”

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Hawthorn Suites by Wyndham Addison Galleria
Ranked #13 of 21 Hotels in Addison
GreenLeadersSilver level
Irving, Texas
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Our visit to the Dallas Area”
Reviewed October 11, 2012

My husband and I are planning to move to Dallas soon and we came to check out the area. We stayed three nights at the Hawthorn Suites. The hotel is conveniently located to restaurants and shopping. The ladies at the front desk were very friendly. Our hotel room was very quiet. However, the room felt dark and very small. When I turned on the shower faucet dirt fell out. The plastic handle in the shower and the sink faucet both fell off. The floors in the hotel were dirty, and the breakfast was also not very desirable. While this hotel is very reasonably priced, we will not stay here again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim P, Front Office Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review, October 15, 2012
Thank you for stay. We apprecite your comments and our looking into our preventative maintenance program to prevent isolated incidents such as this from reoccuring.

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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394 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
Reviewed October 4, 2012

Very large room with kitchen, 2 queen beds, sofa, and separate bathroom area. Enough space to accommodate 3 adults very comfortably. Beds were extremely comfortable and location was ideal. Enjoyable trip with no hassles. Did not need special services of hotel. Desk clerk was very friendly at check in. Breakfast area was large, clean and there were many items to choose from. No complaints. Very reasonable rates and would definitelystay here again. .

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim P, Front Office Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review, October 6, 2012
Thank you for taking the time to post a fantastic review about your stay. We look forward to seeing you and your family at the next gathering!

Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cookville
1 review
Reviewed September 27, 2012

We live in E. Texas and frequently visit Dallas/Addison, our previous place of residence.
We have found that the Addison location best suits our needs on pleasure trip to the area. We like the friendly staff and quality of the hotel / rooms as well as the ideal location for our visits.
Keep up the Great Service and the Value for the accomadations is excellent.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim P, Front Office Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review, September 30, 2012
Alan C,

We appreciate your business and look forward to seeing you and your family the next time you are in the area. Have a great day!

Thanks,
Kim P.
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
OKLAHOMA CITY
1 review
Reviewed September 25, 2012

I loved this hotel because it does not feel like a hotel. I loved the sheets and comforters and how they felt on my skin. I had checked out some hotels in the area and just by looking at pictures of how the rooms were set just turned me off. You get a full breakfast and not a continental breakfast. I hate continental breakfast. It should not be called breakfast. I just love everything about the Hawthorn. It will be the place for me from now on. Thanks Hawthorn you made my weekend.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank JOE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim P, Front Office Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review, September 30, 2012
Joe W.

Thank you for your kind words about our property. We look forward to seeing you the next time you are in the Addison area. Have a geat day.

Thanks,
Kim P.
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
2 reviews
Reviewed September 25, 2012

The outside wall had a window, TV, and a dark corner next to the couch. I wanted to read a book when it got dark, but there was not enough light to read on the couch. It would be nice to have a lamp in the corner between the TV and the couch.

Room Tip: If you plan to use the kitchen, bring a sharp knife.
See more room tips
Stayed September 2012, traveled on business
Helpful?
Thank BBStay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim P, Front Office Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review, September 30, 2012
BBSTAYB,

Thank you for your recent stay at our property. We would like to thank you for bringing the lighting issue to our attention, we are looking into it right now. We look forward to seeing you during your next stay in the Addison area. Have a great day!

Thanks,
Kim P.
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ODESSA
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 21, 2012

This is NOT our first trip to CS for our Aggie kids. But this is our go to place to stay when we get the chance to hang out with all the cool kids. Just a few moments away from TAMU, plenty of parking, close to retail and restaurant locations. Welcoming employees and owner/operators, quick to respond to any inquiries or problems. Reasonable rates and comfy, clean rooms.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank stitchingmamatx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEORGETOWN
1 review
Reviewed September 18, 2012

Only stayed one night, but the room, service, and hotel were excellent. Great location with plenty of restaurants nearby, and also locations with entertainment and dining/dancing.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank SAMMY B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory W, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review, September 20, 2012
We are excited to know your experience was good. Thank you so much for your patronage and your comments, we look forward to serving you again on your next trip to the Dallas metroplex.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Addison Galleria

Property: Hawthorn Suites by Wyndham Addison Galleria
Address: 15200 Addison Rd, Addison, TX 75001-4547 (Formerly Addison Galeria Hotel)
Phone Number:
Location: United States > Texas > Addison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Addison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Addison Galleria 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
All-suite extended stay hotel offering extended comfort at an affordable price. Guest rooms are large and comfortable, and all suites have a full kitchen. The hotel is located in the heart of Addison's 170+ restaurants. The hotel is walking distance to several restaurants including Outback Steakhouse & Texas de Brazil. Addison Airport is right around the corner. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area

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