The room was OK, nothing special as expected but the staff is not attentive at all. The Ice machine was broken on the 2nd floor, I went down to the first floor and that was jammed too so I went to the receptionist who was assisting a customer at the time. I asked her where I could get ice since the machine is broken. Her answer was (trying to impress the guests in front of her): We have ice machines at every floor! I said : Yeah you do, broken ones! I had to go to the bar to get ice (on a sat night in my PJ's in front of everyone!!)The pool was unusable, absolutely dirty, the spa was disgusting. On my check out another receptionist told me: Just set your key down and you're done, bye. Never asked how my stay was or if I wanted anything else. I will not stay at this hotel again, would not recommend. For the same price pick the other Marriott down the street even though that one had no elevator.
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- Also Known As:
- Courtyard By Marriott Dallas Addison/Quorum Drive Hotel Addison
- Courtyard Addison
- Addison Courtyard
- Addison Marriott