I was optimistic about my stay this last weekend. The hotel was a recommendation from a colleague, so I booked a weekend there for my husband and I. The room was okay (about what you'd expect for a hotel of this class), but on the first day, our room was cleaned and we weren't left any towels. Not an earth shattering occurrence, but when I'm giving an establishment my money, I expect proper service. Additionally, the light cover outside the door fell on my head the second night and it took a whole day for someone to get the broken piece from outside the room. The front desk is dismissive, and the breakfast area is ridiculously crowded in the morning, with no room to move. Overall, I wasn't surprised by any of these circumstances, but I definitely won't give this hotel any more of my business.
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- Also Known As:
- Comfort Suites North/Galleria Hotel Addison
- Addison Comfort Suites
- Comfort Suites Addison