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“Great location, excellent staff”

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Quality Suites North / Galleria
Ranked #17 of 21 Hotels in Addison
Reviewed June 24, 2014

Highly recommended if you are looking for a dependable night’s stay at a good value. The property has been recently refreshed. Very clean rooms with plenty of towels. Great location. Several restaurants on Addison’s main drag are walkable from the hotel. The hotel address is on Belt Line Rd. but its “rear” entrance on Arapaho is easier to navigate.

The manager is both personable and available. The staff could not be more friendly or helpful. I felt genuinely welcome when I checked in. Very reasonably priced for the area. Both the mattress and bedding were very comfortable. Good water pressure. Free breakfast was the standard offering but offered plentiful choices.

Plenty of free parking. Wi-Fi is strong and free. The pool and Jacuzzi looked inviting. Two complimentary newspapers are offered in the lobby.

  • Stayed: June 2014, traveled solo
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Thank cousintim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesaddison, General Manager at Quality Suites North / Galleria, responded to this reviewResponded July 30, 2014

Thank you Thank You Thank you for your amazing review. I have posted your comments on the break room wall for all the staff to read. We are pleased that you enjoyed your stay and we would love to see you again soon. Thanks Bunches. Cala Montano General Manager

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72 - 78 of 187 reviews

Reviewed June 2, 2014

We had some business to be done at Addison airport and therefore stayed a few nights. The hotel is very conveniently located for Addison airport and there are many dining options within walking distance. Staff was friendly, the rates are good and there is nothing to complain about the rooms either.

Stayed: May 2014, traveled as a couple
1  Thank terbang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2014

This is rated as a 2-3 star hotel. I beg to differ in that for what you pay I think this is an excellent hotel. The lobby and elevator has been recently renovated. Our room was very nice with the exception that I found that the mattress was VERY soft. The pillows were OUTSTANDING compared to most hotels.

Check Inn was quick and correct. The lady who checked us in did not know where Snuffer's was located but it was right around the corner and was easy to find via Google Maps. She offered to find directions for us but we told her we could do it via our iPhone.

One more thing.... The kitchen caught fire and there was no breakfast. How great was the staff? They actually called us and told us about this giving us the option to go elsewhere if necessary. Of course this was not a problem, but I appreciated the call. This hotel staff is very professional and takes care of business!

Room Tip: This hotel is located back off Beltline Road behind the Homewood Suites.
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  • Stayed: May 2014, traveled with family
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1  Thank bandman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2014

Comfort Suites North/Galleria was a wonderful surprise for a friend and I during an Easter weekend vacation. The parking lot is roomy, with easy access to main roads. Friendly and helpful staff, which made check-in and -out a breeze. We were at the end of the hall in one of the fancier suites, with a large jacuzzi, and we never heard a bit of noise for three nights, even though the hotel was packed. Our room was large and very comfortable, and the bed was one of the best I've experienced in a hotel in some time. A hot buffet breakfast is available every day, with enough variety to satisfy most folks. One strong positive is the hotel's location - restaurants, retail stores, and other facilities abound, leaving the guests with lots of choices nearby. On the downside, as with a number of hotels in the area, there is no sign on the main road saying 'turn here for hotel.' If we hadn't searched for directions in advance, I'm not sure if we would have easily found it (hint - it's behind the Fish Market Restaurant)! We'll definitely stay there again on our next visit to the DFW area.

Room Tip: Ask if a room with a jacuzzi is available. Slightly higher price, but worth it.
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  • Stayed: April 2014, traveled with friends
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2  Thank Anthony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2014

I have taken a group of 100+ teenagers to a conference in Dallas every year for the past 7 years. This was my first year staying at Comfort Suites North/Galleria. I have never been so impressed with service at a hotel. Cala and her entire staff were incredibly easy to work with and gracious! Most hotels tend to dread a group of teenagers this size; however, everyone we encountered went above and beyond to let us know we were welcome there. I know where I'll be booking every year!!

  • Stayed: April 2014, traveled with friends
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2  Thank Hollie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2014

I made it into Addison Texas early March 2014 totally exhausted and the Manager Kala was so friendly and the staff you all made a lasting impression on me just the smiles and helpfulness, Thank You

Linda

  • Stayed: March 2014, traveled on business
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2  Thank Lynda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesaddison, General Manager at Quality Suites North / Galleria, responded to this reviewResponded April 9, 2014

Lynda thank you so very much for your comments. We truly enjoyed having you stay with us and we look forward to seeing you again soon.

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Reviewed March 19, 2014

Everything about our stay at the Comfort Suites North/Galleria met or exceeded our expectations. Fast, easy check-in and check-out. Room was clean and ready to go when we arrived. Request for room location was honored. Even though it was busy, it was quiet and the staff was very friendly, helpful, and efficient. Good breakfast. Indoor pool area is nice and warm, and the water is heated and very pleasant. Any requests were readily taken care of. Very satisfied with our stay, and would definitely stay at this location again.

  • Stayed: March 2014, traveled with family
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1  Thank Lance P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites North / Galleria

Address: 4555 Belt Line Rd, Addison, TX 75001-4516 (Formerly Comfort Suites North/Galleria)
Location: United States > Texas > Addison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Addison
Price Range: $74 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites North / Galleria 2.5*
Number of rooms: 78
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Also Known As:
Comfort Suites North/Galleria Hotel Addison
Addison Comfort Suites
Comfort Suites Addison

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