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“Excellent stay- love staying here!”

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Quality Suites North / Galleria
Ranked #15 of 21 Hotels in Addison
Reviewed December 2, 2013

This is a great hotel in a great location! Somewhat difficult to find the first time as it is behind Macaroni Grill (can also be accessed off Arapaho). Walking distance to great restaurants and very close to many shopping areas! It's great for our family with a child and dogs! Big area to walk the dogs, indoor pool, hot breakfast, and more room in the suites (incl a fridge/micro)! The manager of this hotel is outstanding and goes above and beyond to really care about her hotel and guests. I definitely recommend staying here!

  • Stayed: November 2013, traveled with family
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Thank Courtney R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitesaddison, General Manager at Quality Suites North / Galleria, responded to this reviewResponded December 12, 2013

Courtney,
I wanted to send you an email to thank you for the compliments. We try very hard and it makes our staff feel great when customers send us words of praise. Customer service is a hard job and its compliments like yours that help us go to work with a smile on our faces every day!
Once again, thank you for taking the time to let us know how you feel about your most recent stay. We appreciate your business and truly want to make your experience as pleasant as possible. Stay Warm!
P.S. The staff loved the goodies. That was very kind of you. Hope to see you again soon...Happy Holidays!
Cala Montano G.M.

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77 - 83 of 183 reviews

Reviewed November 26, 2013

I have had two retreats at this hotel in the pass and wish the one comming up would be there but it can't/. all the staff and managerment team are very nice, helpful and has very good cust. svc. This is not an only hotel and someone stated in their message- it is about 4 - 6 years old. Not old at all.. It is hard to locate it is off the street just east of Homewood suite

Room Tip: I have had two retreats at this hotel in the pass and wish the one comming up would be there but it...
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  • Stayed: January 2013, traveled with friends
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Thank lwh33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

Stayed here for 2 nights. Like previous reviews not visible on Belt Line Rd. Take the driveway for the neighbouring hotel (think its the Hilton??) and you will see the Comfort Suites sign at the end of the driveway. Room was a good size. Swam in the pool, was warm enough. Front desk were very helpful with requests (even printed off directions for us Australians who wanted to know a good place to trick or treat). Main gripe (which was the same at the next Comfort Suites we stayed at) was a non stop leaking shower/bath tap. Not sure how these issues don't get fixed, but annoying to listen to.

Stayed: October 2013, traveled with family
Thank AnkiGeelong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

Every time I visit Addison Texas I stay at this hotel. The people are always nice, breakfast is always hot and good. Beds are comfortable. It is also in walking distance of a lot of different places to eat, or to find something to do. If you don't know where you are going it is hard to miss and pass up. It's behind Macaroni Grill.

  • Stayed: October 2013, traveled solo
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Thank Jorge C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

Hotel is old. Drove all day but Junior was friendly & quick to get us our room which was on the 3rd floor away from the noise from having ppl above us. Breakfast was a normal meal. Everything was hot and lady was nice. Bed was comfortable but internet is very slow. Everything was clean and the view from room 327 in the AM & PM was great.

Room Tip: Room 327 had great view and quieter
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  • Stayed: October 2013, traveled as a couple
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Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

Since 2003 my folk dance troupe have been staying at this hotel every year. More than 75 of us travel to Dallas to perform at the State Fair. I had bought pizza and sodas for the whole group and the place provided me with utensils, cups and place. The hotel has a new mini store that really came in handy for that midnight snacks. The place have gone thru new renovation and looks good. The things I like about place the comfortabal beds, the layout of the room and the close proximaty of the restaurants, stores and mostly galeria mall. I would like to thank the general manager (cala montana) for providing with good customer service and the friendliness of the staff.

  • Stayed: October 2013, traveled on business
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Thank lyndon d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

This isolated hotel is really a great value, for the area it's in being close to shopping, dining, etc... Like others have mentioned, you can get to the hotel off Belt Line, but the main access is of Arapaho, one street north, so if looking for it, go there first, and it's hard to miss.
The good: Check in was fast, and thorough, despite my arriving at the same time three other guests did. The lone agent at the desk got the line cleared quickly and we all knew the pool are, the breakfast hours, and that there was just one entrance to the hotel, etc..
The room was typical Comfort Suites, spacious, with nice amenities, though a bit of aging can be seen.
Parking was plentiful.
BAD:
-The room had a smell of burnt popcorn covered by air freshner. as the best way to describe it.
-Upon inspection of the shower, several long hairs were in the tub. The room and shower were otherwise clean, and I'm not phobic about this things so I let it go.
-The showerhead was worn and grimy.
-Breakfast. My timing may have just been bad but when I went all the hot items were gone, save one biscuit. No eggs, no sides, etc. SO I settled for some muffins and was on my way.

Fix a few things and this place is definitely worth staying at.

  • Stayed: September 2013, traveled solo
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2  Thank March10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites North / Galleria

Address: 4555 Beltline Rd, Addison, TX 75001-4516 (Formerly Comfort Suites North/Galleria)
Phone Number:
Location: United States > Texas > Addison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Addison
Price Range: $72 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites North / Galleria 2.5*
Number of rooms: 78
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Also Known As:
Comfort Suites North/Galleria Hotel Addison
Addison Comfort Suites
Comfort Suites Addison

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