I reserved a room at the MCM Elegante based on TripAdvisor reviews (which are almost always accurate). I was impressed by the hotel's lobby area; however, the room itself was dirty. At first I thought that housekeeping forgot to clean the room. I alerted the front desk and they assured me that it would be taken care of while I went to dinner. Upon my return one hour later, the front desk informed me that they had sent housekeeping up to my room to resolve the situation. Unfortunately, the exact dirt and hairs remained in the bathroom and on the carpet. Nasty! I immediately returned to the lobby and checked out. They were kiind enough to refund my money. The front desk clerk actually disclosed to me that the hotel had gone down hill in recent months and that she herself would never stay there. She kindly recommended another hotel close by. I ended up staying at the Courtyard next door and was more than pleased with my stay.
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- Also Known As:
- Mcm Elegante Hotel Abilene