I booked a room for one night stay. The clerk was very helpful in booking our room with a king bed. When we arrived the next evening, we were told that we could only get a room in the back, outside of the main hotel with an outside entrance, unless we wanted a smoking room.(What???) I almost left at that moment. I do not want a room in back of the main hotel with an outside entrance. I finally agreed to the room as it was getting late, and fatigue was setting in. When I entered the room, it looked like no one had stayed in it for months. The french type doors opened to the outside, and they would barely close. I had to jiggle the handle and slam the door very hard to get it to close. The room was mostly clean. They had glass- glasses with no covers, (I would not use them anyway). The microwave was broken. The hairdryer was broken. It looked like no one had inspected the room in years. At least,the linens were clean and we stayed our one night. Breakfast was great the next morning as we ordered omelets. The staff were all friendly. I would stay again, if I was inside the hotel, as I believe the outside rooms are not maintained as well as the ones located inside the hotel. When I booked the room, I would insist on an inside room for safety, or stay elsewhere if they would not guarantee me an inside room. This hotel is an old Embassy Suites, so if you are familiar with Embassy hotels, you know the layout of this hotel. It has a great location, just across from the Mall of Abilene and near restaurants.
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- Also Known As:
- Mcm Elegante Hotel Abilene