I work in the customer service industry and believe that a first impression is everything. You have far exceeded this expectation with David at the front desk. We stayed one night but I had several interactions with him and felt as though he was like a friend, he even called me by name. He helped me with a situation with my mother and showed true concern for how I was feeling. He deserves a bonus for the way he runs that front desk. Yes the entire hotel exceeded my expecations but it was David that made my stay! My boyfriend and I will be sending him a trip advisor excellent service pin (we didn't have it with us) I hope he wears it proudly!
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- Also Known As:
- Residence Inn Marriott Abilene Hotel Abilene