My experience was not bad at all, but based on the previous reviews, I was disappointed, so my review is going to explain why I wasn't impressed.
Here are the things that were less than desirable:
- The lid to the ice bucket was filthy. It looked like it had mold on it. I left it face up and unavoidable (I thought) so the housekeeper would clean it. It was ignored.
- There weren't enough towels in the room, and similarly, there weren't enough towels by the hot tub (only 2 both places).
- I asked at the front desk for the room safe to be unlocked. I explained that I was leaving, but that it was fine for them to go in and unlock it so that I could use it that night. They called me several hours later to ask if they had my permission to enter the room to unlock the safe. I assured them they did. When I returned to the room, the safe was still locked.
- The cordless phone was beeping and displaying a message that the battery was bad. I just unplugged it and reported it before I left.
- The door to the room was very hard to open and close. I had to throw my shoulder into it. Kind of ridiculous.
- Lastly, on the second night, there was an unpleasant smell in the bathroom.
It was a comfortable and spacious room, though, with nice furniture. Good location. The breakfast was good, and at the times I went, there was adequate seating.
I got this room through a blind booking on Hotwire for $75, so it was satisfactory. Otherwise, having stayed several times each at the Hampton, Fairfield, and Hilton Garden Inns in this immediate area, I would always choose the Hampton for most consistently good stays.
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- Also Known As:
- Wingate By Wyndham Abilene Hotel Abilene