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“Would Recommend Abilene Hilton Garden Inn”

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Hilton Garden Inn Abilene
Ranked #6 of 37 Hotels in Abilene
Reviewed May 12, 2014

Easy to locate; close to a good selection of restaurants; very helpful and friendly staff. The selection of bar food was good and the bar staff were excellent in the drink preparation. Very clean. Breakfast staff very willing to prepare what you wanted; if you could not find anything on the hot/cold breakfast bar. Great Business Stay!

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Stephanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this reviewResponded May 13, 2014

We are glad to read you had a great business stay here at the Hilton Garden Inn Abilene. Thank you for such a good review and for your business. We hope to be seeing you again soon.

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312 - 318 of 455 reviews

Reviewed May 8, 2014

Our bed consisted of deep valleys and hills. Our feet were higher than our heads. In addition, there seemed to be a giant in the room above us, stomping up and down or moving furniture. Water pressure in the shower was weak and the shower door was swinging freely from the bottom.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank George W B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this reviewResponded May 20, 2014

Thank you for writing a review on Trip Advisor. Comments from our guests are very important to our staff. I wanted to personally apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. I would like you to come back so we can show you that we can make it right.
Thank You.

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Reviewed May 2, 2014

Great hotel - the best in Abilene. Friendly, caring, and professional staff and management. Lobby has recently been updated as well as other parts of the hotel. Some rooms have tub/shower and others have shower only. Good breakfast available for a fee that is cooked to order, fresh, hot, and efficient. Small bar available that is generally quiet and reasonable.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank TDaddy4457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this reviewResponded May 6, 2014

We are glad to read you think our hotel the Hilton Garden Inn Abilene is beautiful and well managed. Your review is greatly appreciated and we hope to see you again soon.

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Reviewed April 26, 2014

this is my second tim staying here. Last time the bartender did superhero themed drinks that I wrote a review about, well the same guy was working bar again friday night. he was again very friendly and did a margarita for 4 bucks as a special. Not as creative but a good deal all the same. This guy is a great example for your company

  • Stayed: April 2014
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Thank Busybody68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this reviewResponded April 29, 2014

We will be sure and let the bartender know how much you like him again! Thank you for being a return guest and for your second great review. We look forward to your next visit.

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Reviewed April 22, 2014

This is our 2nd stay at Hilton Garden Inn, and we couldn't be happier. When you walk into the Lobby it is clean and well decorated. The front desk personnel were friendly and we were checked in within 5 minutes. This is our and stay at this Hilton Garden Inn and we couldn't be happier. Our room, bathroom, the gym and dining room were all clean. We only had breakfast, an it was delicious. there were lots of choicest from fresh fruit, make your own waffles, and a cook who cooked your hot breakfast exactly the way you want it. Staff was friendly and provided great service in all areas. The Management Team must be truing their staff, because everyone had a smile on their face and was ready to make our experience enjoyable. Thanks Hilton Garden Inn Team of Abilene, Texas. Wil and Janet G

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Roland G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this reviewResponded April 29, 2014

Thank you for being a return guest here at the Hilton Garden Inn Abilene. Your great review will certainly be shared with the staff and we are looking forward to your next visit. Thank You!

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Reviewed April 22, 2014

Jessica Brown is a great waitress. She was above and beyond the other waiters/waitresses at the site. She faitfully served the coffee, checked on quatlity of food, and had a friendly demeanor. Other waiters/waitresses messed up order, did not serve coffee, and messed up the billing.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Gary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this reviewResponded April 29, 2014

Thank you for mentioning Jessica in your review and we will be sure to let her know how much you think of her. Your review of our hotel the Hilton Garden Inn Abilene is greatly appreciated and we look forward to your next visit.

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Reviewed April 16, 2014 via mobile

Held a three day training session here. Got in late on Sunday but their staff was still there waiting for me to make sure the training room was as expected. Kurtis was great. Sam (women, food mgmt person), was extraordinarily great, with frequent follow ups. Even while dealing with an unusual water main lbreak in the hotel, they were on top of everything, ensuring our meeting was going as planned without disruption. ALL of the staff were pleasant and customer focused. What a great pleasure. Thanks!!!

Stayed: April 2014, traveled on business
Thank Ddrw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this reviewResponded April 21, 2014

We are glad your training sessions went well here at the Hilton Garden Inn Abilene and would like to thank you for saying so many nice things about our staff. We will be letting them know about your comments. Thank you for such a nice review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Abilene

Address: 4449 Ridgemont Dr, Abilene, TX 79606-8703
Phone Number:
Location: United States > Texas > Abilene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Abilene
Price Range: $95 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Abilene 3*
Number of rooms: 123
Official Description (provided by the hotel):
Our Hilton Garden Inn Abilene Hotel is within walking distance to the Mall of Abilene and shopping area. We are in an ideal location with easy access to all three major colleges in Abilene and the top Abilene attractions. We offer complimentary WiFi and a 24 business center along with clean and comfortable rooms to help you enjoy your Abilene visit. ... more   less 
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Also Known As:
Hilton Garden Inn Abilene Hotel Abilene

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