We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Garden Inn Abilene
Ranked #8 of 37 Hotels in Abilene
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great”
Reviewed August 18, 2013 via mobile

Would stay here again staff is wonderful very clean location is good pool area clean parking lot well lite mall is just blocks away if ever in Abilene Texas you must stay here the price is great rooms are roomy and clean you get plenty of towels and other toiletries

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladyvw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review, August 21, 2013
It is nice to read you have a great opinion of our hotel the Hilton Garden Inn Abilene and will be staying with us again when you are in the area. Thank you for your business and such a nice review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

403 reviews from our community

Traveler rating
    176
    95
    61
    38
    33
See reviews for
139
52
18
157
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Hawley, tx., United States
1 review
Reviewed August 13, 2013

Room was clean, staff was great, & gym was excellent! Only drawback was a cold pool, & hot tub (this was late in the evening, & it was very hot during the day, so the pool area may have been warmer then).

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mike & Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review, August 18, 2013
We are very glad to read you had a pleasant stay at our hotel the Hilton Garden Inn Abilene. . Thank you very much for your business and I do hope that next time you are in town, you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 9, 2013

The hotel is pretty nice over all but we have stayed at nicer places for cheaper. The food was good. Size of rooms was nice. But the select comfort bed didn't work and we called down to request a crib, which the book in the room said the had them available upon request, they didn't call back after the first call to ask for one and after we called the second time they told us they don't have any. Then when we were leaving I called down and asked for a luggage dolly and the front desk clerk acted like they couldn't bring me one and I said we'll I can come get it I guess and she said that would be best since they don't really have anyone that does that and everyone was busy. Well I was wrangling a 3 yr old and 10 month old and trying to pack us up but went and got it myself. Again the hotel was nice as far as the decor and rooms go, and the customer service at we received with room service and breakfast was wonderful, but the front desk staff was not helpful at all.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KT2050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review, August 10, 2013
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colleyville, United States
1 review
Reviewed August 2, 2013

I am always pleased with the hotel and staff. It is nice to have the food services to be as resonable as they are because I am usually to tried to go out at the end of a long day of work. The manager took the time to visit with me before I left for the day and sent a personal note with a few snacks to my room.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Arvel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review, August 8, 2013
We are always pleased to hear from our return guests here at the Hilton Garden Inn Abilene and it is very nice to read you are always pleased with the hotel and staff on your visits. Thank you for taking the time to post your thoughts and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 31, 2013 via mobile

As I walked down the hall to my room I had a smell of mold I'm ashamed to say to my friends and family I actually stayed at a Hilton! The housekeeper in the fourth floor was loud left the storage door wide opened so I proceeded to the end of the hall way the smell was from the storage the housekeeper stated that the reason she left it open was that it has or use to did not quite understand her clearly mold from all the other previous rain or water leaks and that she had been sick I kindly tried to end the conversation went down the stairs to third floor to see if the smell was there as well. Upon entering the third floor the housekeeper had blonde hair was having a conversation with the maintenance employee in the room. I thought hotel employees are here to work not have a private time to themselves . It almost seem that they were having a little personal relationship which is fine . Except keep it away from the guest and hopefully are not doing any one harm. Or save it for after hours take it home people!!! This is a place of business!!!!! I will not stay here again

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Icube666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review, August 8, 2013
I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. My sincerest apologies. I hope you consider staying with us again. We’d love to have you as our guest the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Friendswood, United States
1 review
Reviewed July 29, 2013

Have stayed at this hotel on multiple occasions. The experience has always been very positive. Clean environment, friendly and helpful staff. The only significant hiccup was associated with breakfast. The individual manning the cook to order line was excellent, but the food in the chafing dishes was lukewarm at best.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review, July 30, 2013
Thank you for being a return guest here at the Hilton Garden Inn Abilene. Your business and your kind words regarding our hotel are greatly appreciated. Thank you for your nice review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 28, 2013

Excellent property representing the Hilton Brand. Breakfast is great and made to order. Rooms are very clean and beds are extremely comfortable. Conveniently located near Mall and restaurants if you don't want to eat at the hotel. Staff was extremely courteous and the cookies they put out everyday at 5:00 pm my children say are the best they've every received at a hotel and they've sampled many Doubletree chocolate chip cookies!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kenda G. P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review, July 30, 2013
It is nice to read your kids like the cookies and think they are the best hotel cookies. Thank you for your business and such a nice review of our hotel the Hilton Garden Inn Abilene.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Abilene hotels
7.1 mi away
Hampton Inn & Suites Abilene I-20
0.2 mi away
MCM Elegante Suites
MCM Elegante Suites
#15 of 37 in Abilene
3.5 of 5 bubbles 243 reviews
1.5 mi away
Wingate by Wyndham Abilene
Show Prices
Show Prices
Show Prices
7.0 mi away
TownePlace Suites Abilene Northeast
6.9 mi away
Residence Inn Abilene
Residence Inn Abilene
#7 of 37 in Abilene
4.5 of 5 bubbles 339 reviews
0.5 mi away
Hampton Inn Abilene
Hampton Inn Abilene
#4 of 37 in Abilene
4.0 of 5 bubbles 304 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Abilene? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Abilene

Property: Hilton Garden Inn Abilene
Address: 4449 Ridgemont Dr, Abilene, TX 79606-8703
Phone Number:
Location: United States > Texas > Abilene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Abilene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Abilene 3*
Number of rooms: 123
Official Description (provided by the hotel):
Our Hilton Garden Inn Abilene Hotel is within walking distance to the Mall of Abilene and shopping area. We are in an ideal location with easy access to all three major colleges in Abilene and the top Abilene attractions. We offer complimentary WiFi and a 24 business center along with clean and comfortable rooms to help you enjoy your Abilene visit. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Orbitz, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, HotelsforEveryone, Cancelon, HotelQuickly, getaroom.com, HotelsClick and Hotel.de so you can book your Hilton Garden Inn Abilene reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Abilene Hotel Abilene

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing