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“Great place to stay in Abilene”

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Courtyard Abilene Southwest/Abilene Mall South
Ranked #16 of 37 Hotels in Abilene
Austin, TX
Level 5 Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great place to stay in Abilene”
Reviewed August 1, 2014

Great room, nice lobby to hang out in, including bar, Starbucks. What can I say, will probably plan on staying here again on my next trip to Abilene. Not "cheap", but a lot of places in West TX are pricey due to demand on rooms by the oil boom, and Abilene has traditionally had high demand on rooms due to the number of colleges in Abilene, and Dyess AFB. Note .. breakfast/coffee is not included in room price. Breakfast (and coffee) is via the Starbucks in the lobby.

  • Stayed April 2014, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ODennehy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, August 14, 2014
Thank you for taking the time to write a review! We are delighted that your stay with the Courtyard Abilene was enjoyable and we hope to see you in the hotel again soon.
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174 reviews from our community

Traveler rating
    99
    52
    15
    5
    3
See reviews for
35
29
11
65
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
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English first
Fort Worth, Texas
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 29, 2014

As usual, we had an excellent experience at a Courtyard by Marriott. This one in Abilene, TX. Very clean room. Friendly service. No issues whatsoever. The Bistro had an outstanding breakfast of eggs and potatoes.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, August 14, 2014
Thank you for taking the time to write a review! We are delighted that your stay with the Courtyard Abilene was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We look forward to seeing you in the hotel again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed July 2, 2014

The staff here is very friendly and the check in process is so fast. The staff know alot about the area and the bar staff is friendly as well. When you first walk in its like a 5 star hotel but with low rates. I will be staying here again. With friendly staff and clean rooms plus a very nice workout room there is not much more to ask for.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boris j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raechellee N, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, July 4, 2014
Thank you very much for the kind review. We are so happy that you had an excellent stay with us. We take great pride in our staff, and I am happy to hear that they did a good job at giving you a rundown on the Abilene area. We hope to see you again in the future!
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Level 5 Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 28, 2014

This hotel was nice and clean. The beds were very comfortable with soft sheets and good pillows! The location is great! It is right across from the mall and close to restaurants also! So it's a great place to stay!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Branda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raechellee N, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, July 4, 2014
Thank you so much for the kind review! We are happy that you were comfortable with your stay with us. Hopefully on your next trip to Abilene, you will choose us as your choice hotel!
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Tulia
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 26, 2014

I have stayed in several Abilene hotels but decided to try the Courtyard since I have stayed in several Marriott properties recently. What a pleasant stay! The lobby was large and attractive and could accommodate several groups. A large beautiful patio and large pool were outside. The staff were exceptionally cordial. Breakfast was available for purchase. We ate there one morning. The food was good and the servings were large. The breakfast food was much better that in the Amarillo Courtyard. Evening bistro food and beverages are also available.

  • Stayed June 2014, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ccobb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raechellee N, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, July 4, 2014
Thank you so much for the excellent review. We are happy that you had a great stay with us! We definitely hope to see you again in the future, if the occasion arises.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
colorado
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 24, 2014

We checked in to this Courtyard expecting the same service we received at other Courtyards. That was not the case. The lady at the front desk did not recognize us as Gold members or even reward members at all. We went back to ask about breakfast and were told they don't offer anything for gold members. We try to be loyal to Marriott, but next time I will pick a different hotel. The hotel is clean. There is no hot tub and a very small pool. When we check out in the morning we will eat somewhere else.

  • Stayed June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank pwmom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raechellee N, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, July 4, 2014
I am so sorry to hear that your stay was unsatisfactory. Unfortunately, we do not offer complimentary breakfast, however we have a great selection to purchase from our Bistro. We greatly appreciate your review and hope that you allow us to make it up to you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level 4 Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 15, 2014

Smaller CY Marriott not a great view but what a wonderful staff at every point! Even housekeeping had it going on to the letter. The room was extremely clean and well kept as well as the entire Inn at every point. This was a wonderful over all stay on all points I give it an A++.

Not everyone can enjoy West Texas such as I but as most places in West Texas the beauty and the prize are the people. You will not regret your stay at this Inn!

Room Tip: Always ask to see your room before check in acceptance.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quirt_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raechellee N, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review, June 16, 2014
Thank you so much for your great review! I am happy that you had such a nice stay with us! We pride ourselves on our great staff and customer service. We hope to serve you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Abilene Southwest/Abilene Mall South

Property: Courtyard Abilene Southwest/Abilene Mall South
Address: 4350 Ridgemont Dr, Abilene, TX 79606-2714 (Formerly Courtyard Abilene)
Phone Number:
Location: United States > Texas > Abilene
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Abilene
#6 Family Hotel in Abilene
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Abilene Southwest/Abilene Mall South 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Courtyard By Marriott Abilene Hotel Abilene
Courtyard Abilene
Abilene Marriott
Abilene Courtyard

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