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“Hotel from HELL”

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Super 8 Antioch/Nashville South East
Ranked #5 of 8 Hotels in Antioch
Edmonton, AB
Level 1 Contributor
3 reviews
“Hotel from HELL”
Reviewed January 31, 2013

Was not impressed with place at all! Plus they double charged me!
The sheets had holes in them
cigarette burns also
Internet only worked 30% of the time
Huge gap under the door to outside
Light switches were discusting
Mouse traps in the room...

Room Tip: I would not reccomend even staying at the place...
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lgu5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super8Antioch, Guest Relations Manager at Super 8 Antioch/Nashville South East, responded to this review, March 3, 2014
Thank you for your recent review for our hotel. We have taken all neccesary implementations for your review. Also we have recently renovated our location with new carpets, new beds and beddings and also with a new Samsung 32" LED flat screen TVs. We also have free WI-FI. Our HOT Superstart breakfast consists of:
Buiscuits and Gravy, Hot Waffles from batter, Fresh Fruits, Orange juice, Apple Juice,White and Wheat bread, Cinnamon rolls, Coffee, Decaff Coffee, Tea, Decaff Tea, two different types of ceareals and all neccesary condiments.
Your review is very valuable to us since it allows us to better serve our guests. Thanking you for your business and review.
Avani Devdhara
GSM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
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    43
    31
    69
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
ROCHESTER
1 review
Reviewed January 2, 2013

The room itself was fine; basic. I am still waiting to find out if I am going to get the winter jacket back that we accidentally left hanging in the closet area. The woman I talked to in the evening, when I realized I had left it, was cordial said she'd call me backthe next day after she talked with the cleaning staff. I called them back the next afternoon, and got a guy on the phone who basically did a lot of whining about the idea that I would like the coat sent to me. (The same guy was in the breakfast area in the morning, doing a lot of whining about how hard he had to work......not very impressive).
Spoke a little later with the woman from the night before, and she said so far it hadn't been found. I am hopeful that this will get resolved satisfactorily..........

Stayed December 2012, traveled with family
Review collected in partnership with Super 8

Helpful?
Thank MARILYN R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Antioch/Nashville South East

Property: Super 8 Antioch/Nashville South East
Address: 1121 Bell Rd, Antioch, TN 37013-3701 (Formerly Hilltop Economy Inn)
Phone Number:
Location: United States > Tennessee > Antioch
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Antioch
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Antioch/Nashville South East 2*
Number of rooms: 66
Reservation Options:
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