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Country Inn & Suites By Carlson, Knoxville Airport
Ranked #7 of 15 Hotels in Alcoa
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastit”
Reviewed February 20, 2014

This hotel was very clean and the staff extremely accommodating down to the staff that was cleaning the rooms in the mornings. I would recommend this hotel to anyone. For the price point i have been less happy with hotels that cost twice the price and were not a pleasant to stay at. I will be staying here in the future.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review, February 21, 2014
Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. We are pleased that you had an enjoyable stay. I am very happy to see that we went above and beyond your expectations; and that we as a Carlson brand will be your hotel of choice in the future.
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246 reviews from our community

Traveler rating
    102
    54
    48
    25
    17
See reviews for
95
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Omaha, Nebraska
1 review
Reviewed January 25, 2014

i recently had to travel to attend to my mothers illness and this hotel's staff was very considerate and made a bad situation a little better. they would start up conversation with and get my mind off of things for a little bit. As my trip had to extend the staff continued to be nice and show care for my situation. Their rooms were very nice and clean with updates and the beds were heavenly. The overall value you receive here is unbeaten by competitors especially when you include the full continental breakfast. Everyone else only seemed to have just bagels. Even though my reason for travel wasn't leisurely, I enjoyed my stay and will come back when i travel to the area again.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review, February 21, 2014
Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport. We are delighted to see that you enjoyed your stay at our hotel. I will pass along the great comments about our staff members. We look forward to your next visit when visiting Alcoa, TN.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dickson, Tennessee
1 review
Reviewed January 17, 2014

This hotel is where we stay every time we visit our sons who are college students in Knoxville and Maryville. It is conveniently located to both Maryville College and UT Knoxville. Our rooms have always been very clean and comfortable. The hotel doesn't have a restaurant but offers a variety of items for breakfast and we enjoy eating a leisurely breakfast before checking out. The hotel staff is very friendly and accommodating and often greet us by name when we arrive. We stay here when we visit for the weekend and plan to return often.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review, January 19, 2014
Thank you for taking the time to submit a review of the Country Inn & Suites, Knoxville Airport.
We truly appreciate your loyalty over the past couple of years. We look forward to your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 14, 2014

we have 2 kids so a hotel with a pool and breakfast is very important. we had a great stay, staff was very nice and breakfast was terrific.
the pool was warm enough to swim in January but the chlorine was way too much. they swam and got some energy out but not as long as we hoped.
I would definitely stay again and hope the pool was a little less eye burning.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ste7end
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill B, Front Office Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review, January 16, 2014
Thank you for taking the time to submit a review of your recent stay. We are thrilled to see you enjoyed your time at our hotel. I apologize the chlorine level was that high that it caused some discomfort, our pool technician will be notified in hopes we can provide a better experience for our guest. We hope to be your hotel of choice when visiting the Knoxville/Alcoa area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 8, 2013 via mobile

My husband and I stayed here to catch an early morning flight. The staff was extremely friendly and accommodating. There were a few ceiling tiles missing in the hallway and it wasn't as sound proof as I would have wanted but it was a good nights sleep and was on time for the flight. Good continental breakfast.

Stayed December 2013, traveled as a couple
Helpful?
Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greeneville, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 11, 2013 via mobile

Very nice hotel, staff and easy minutes to the Knoxville Airport. We had to leave the hotel T 5:30 AM and thankfully they had coffee ready. Have stayed there many times before and will continue to stay at this location.

Stayed November 2013, traveled on business
Helpful?
Thank Lynnette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 6, 2013

It was a trip to the Smoky Mountains but we flew in late Thursday night so needed a place to spend the night before setting off to the Smokies the next morning. Found this place and paid a very reasonable price for a double queen room.

When I arrived at the airport, it seemed like I needed to call them to request for the free shuttle to come pick me up, so fortunately I did not wait in vain for it to come by. The guy who picked me up was not friendly at all. He was not really rude or anything, but did not seem happy about having to go pick me up. When we got to the hotel, he basically slammed his door shut and walked back into the hotel without looking back.

The room was clean and decent enough, with extra pillows and comforters. The next morning, breakfast was pretty decent. Overall, it was good choice if you are just looking for a convenient location close to the airport to rest a night

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank violetcraze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Knoxville Airport

Property: Country Inn & Suites By Carlson, Knoxville Airport
Address: 162 Cusick Rd, Alcoa, TN 37701-3126
Phone Number:
Location: United States > Tennessee > Alcoa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 15 Hotels in Alcoa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Knoxville Airport 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites By Carlson, Knoxville Airport, TN! Find a warm greeting and a comfortable hotel room or suite when you book a stay at this hotel's convenient location near the Pellissipi Parkway in Knoxville, TN. Get out and explore fantastic attractions like the Blount Mansion, the Knoxville Museum of Art and the University of Tennessee-all just minutes away-and take advantage of free 24-hour shuttle service to McGhee Tyson Airport (TYS). Whether you're visiting for a business conference or vacation, you are sure to feel right at home thanks to the complimentary, hot Be Our Guest Breakfast buffet, rooms with refrigerators and microwaves, and free high-speed Internet access. Ensure yourself an incredible visit to the Knoxville area by booking online today! ... more   less 
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Also Known As:
Country Inn And Suites, Knoxville Airport
Country Inn & Suites, Knoxville Airport Hotel Alcoa
Country Inn Alcoa
Alcoa Country Inn

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