We stay here every Christmas. My family lives right around the corner (we can't stay with them because of our dog), so the Ramkota is a great location for us.
I have never, ever received better treatment than I have at this hotel. They are fantastic. The front desk staff are helpful, the restaurant and bar staff are friendly, and the housekeeping staff is great -- one of them even brought treats for the dog one time. This year, we had to check out on the 24th, but we needed somewhere to leave the dog all day before we left town, and the manager let us leave him in the room even after we'd already checked out. They didn't have to do that, but they are very, very focused on good customer service.
Also, the hotel is clean and the beds are comfortable.
The decor is a little bit dated, and I really don't like the pool. They redesigned it a few years back to be a children's play area, so the deepest part of the pool is only 3.5 feet, and it's not appropriate for adults who might want to swim but don't have kids. I feel like a pedophile in there. But those are minor, minor complaints, and we'll keep staying at the Ramkota whenever we're in town.More
- Free Wifi
- Free Parking