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Holiday Inn Anderson
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Reviews (184)
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Reviewed November 29, 2009

It is beautifully decorated, I give them that. All brand sparkling new and done in that spa-Zen sort of decor. Had an extended stay here with colleagues and the down sides became evident rapidly. The hotel has the feel of a resort hotel.... in the off season. Oddly minimal staffing and all of them tasked with doing double and triple duty. If anyone ordered room service, you're not going to find the desk clerk for a while because that's where they are. A stunning bar....but no bartender. They have everything set up for a breakfast buffet but it sits unused. The "laundry facilities" consist of three empty hookups and one lone dryer with an out of order sign on it. All but one soda machine out of order. No microwave available anywhere. Occassionally no room service due to no chef available. Food supply rotation in restaurant was not good at all - the fruit in particular got slimier and slimier as the week went on.
All of us had toilets with leaking flapper valves and slow draining sinks. On a long stay, this got more and more annoying. Repeated requests for maintenance resulted in nothing. We were stuck with sticking our hands into the toilet tank everythime we flushed the toilet to reseat the flapper valves.
All in all a lovely looking hotel with very friendly staff but I wouldn't stay there again. It's definitely not running the way it could be. Sad. I've never written a bad review before but this hotel needs some management help.

  • Stayed: November 2009, traveled on business
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3  Thank hilarie10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2009

Everything was perfect, from check-in to check out. Staff is friendly, rooms are beautiful. Beds very comfortable. Couldn't ask for better!

  • Stayed: November 2009, traveled as a couple
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Thank Medic2430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Front Office Manager at Holiday Inn Anderson, responded to this reviewResponded January 22, 2014

Dear Guest,

Thank you so very much for taking the time to share your feedback regarding your recent experience at the Holiday Inn Anderson.

We have an amazing team that strives daily to exceed our guest's expectations so it is very rewarding when a guest shares their positive comments with any member of our team.

Everyone has expressed how much they have enjoyed taking care of you and getting to know you while you have been a guest in our house.

Thanks again for your loyalty to our hotel and for your wonderful comments. We look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2009

We usually stay at the HGI but tried this Holiday Inn since the rate was a little lower. With the renovations complete, this property is beautiful. The rooms are well decorated and appointed, including the nice LCD TV and mini-fridge. Bathrooms are also well done. Everything from the hallways to the restaurant to the lobby area is top-notch. The location cannot be beat, either. Plenty of restaurants and shopping within walking distance. You will be happy here. The staff is also great; even the maids will ask you if everything is ok.

  • Stayed: October 2009, traveled on business
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Thank bogberto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2016
Google Translation

  • Stayed: April 2016, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2015
Google Translation

  • Stayed: July 2015, traveled on business
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca T, Front Office Manager at Holiday Inn Anderson, responded to this reviewResponded August 13, 2015

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