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Hilton Garden Inn Aiken
Ranked #4 of 20 Hotels in Aiken
Certificate of Excellence
Louisville, Kentucky
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Nice hotel great service.”
5 of 5 bubbles Reviewed April 10, 2013

Very friendly staff made our recent stay during the Masters great. Important note regarding the beds, the first night I thought I was sleeping on a concrete slab until reading through the room guide and noticed that the beds have an adjustable firmness lever. Once adjusted I slept comfortably for the rest of the stay. The free breakfast offerings during the Masters was a nice touch as well.

Room Tip: Note the adjustable firmness control on the beds
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChefDanT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Aiken, responded to this review, April 11, 2013
Thank you so much for sharing your enthusiasm for our hotel with the trip advisor community, i am happy to see that you had a good experience while in Aiken for the Masters. It is such an exciting time for our community. We hope you will be back again soon. In the mean time, we wish you safe travels and much success.
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369 reviews from our community

Traveler rating
    190
    107
    41
    16
    15
See reviews for
98
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22
145
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Harrisburg
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 10, 2013

We found this hotel on the web and picked it because it looked like a good location. This is a beautiful hotel located near a lot of restaurants and the mall. The lobby is very quiet and has a nice atmosphere. The hotel is very quiet and the staff were so friendly and efficient. They serve great food (not included in the room fee.) We ordered breakfast to our liking and it was wonderful.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Aiken, responded to this review, April 11, 2013
Thank you for taking the time to post a review of your recent stay with us. I am delighted to see that you had a good experience as our guest. I hope we will be able to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Owings, Maryland, United States
1 review
5 of 5 bubbles Reviewed February 26, 2013

My daughter and I stayed here for 8 days. She had her horse down for training and Event. It was close to the farm, and close to restaurants, downtown Aiken,and next to a new Mall. D.J. at the front desk welcome Us with a bubbly personality. She was a welcome after driving for 8 hrs. We had breakfast tickets, and found that Jennifer was also very pleasant, and remembered my daughter was there to ride her horse. We ate dinner there for Pasta night. Even though we got seated after a party of 12, we were serve quickly. The room was very clean and had everything we needed for electronic plug-ins. We also had very cold weather the last few nights,and our diesel truck need to be plugged in. They allowed us to plug in out by the pool. I feel it was the best ever Hotel that I have stayed at in a long time. Over the top customer service. THANK YOU ALL we had the best time, to bad you couldn't get the weather warmer.

Room Tip: the 4th floor #412 had a nice view, but if you like to sleep in you must keep the curtains close. B...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sallie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Aiken, responded to this review, February 27, 2013
Thank you for posting a review of your recent stay with us. I am delighted to see that you and your daughter had a great experience while in Aiken for horse training. Thank you for mentioning team members who made your stay memorable. Our staff enjoys knowing that they do make a difference. I am sorry that you were exposed to our unfriendly weather. From time to time, Mother Nature seems to forget about Southern Hospitality. Good luck with your equestrian events. We look foward to welcoming you back, next time you are in Aiken.
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Omaha, NE
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed February 22, 2013

Nice property, clean spacious room, restaurant onsite plus many nearby dining options. Movie theater across the parking lot, shopping mall across the street, loads of stores within 1 mile of the hotel. Enjoyed our short getwaway visit to Aiken.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travel-critic-wanabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Aiken, responded to this review, February 27, 2013
Thank you for posting a review of your recent stay with us. I am happy to see that you had a good experience and found value in our product. We hope we can welcome you back next time you are in Aiken. We wish you safe travels and much success.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Simons Island, Georgia
Level Contributor
106 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed February 20, 2013

This is a nice, modern hotel. I booked the King Suite for $119, and it was definitely worth the extra $10, over a standard room rate of $109. It had a nice living room, bathroom, and separate bedroom. Everything was clean and well-kept. The common areas are nice and inviting. The breakfast was good the next morning. The staff was really good... from the front desk to the wait staff... all were very friendly and professional!

Room Tip: Get the upgrade. Go with the suite. It's worth the extra $10!
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PalmettoAndMoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Aiken, responded to this review, February 27, 2013
Thank you for posting a review of your recent stay with us. I am happy to see that you had a good experience and found value in upgrading to a suite. We really do appreciate you sharing your enthusiasm with the Trip Advisor community. A good review is the best form of flattery. We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zwolle, The Netherlands
Level Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed February 12, 2013

Stayed here for a short business trip and the room is compared to European standards very luxury.
The breakfast in the morning was very good against a low all in price.

I would highly recommend as there are a lood of good restaurants in the direct vecinity.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pa3ang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Aiken, responded to this review, February 27, 2013
Thank you for posting a review of your recent stay with us. I am happy to see that you had a good experience and found value in our product. We hope we can welcome you back next time you are in Aiken. We wish you safe travels and much success.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed February 9, 2013

I frequently stay at Hilton Hotels. The staff at the Hilton Garden Inn in Aiken, SC were professional, courteous, and eager to assist guests. Overall, we had no complaints about the hotel. The restaurant, however, was another story. We ate breakfast in the hotel restaurant only once during our stay there. The waitress was not the least bit interested in serving us, never asked if we needed anything else, did not offer refills on coffee, did not explain anything about the menu, and was generally ineffective. The gentleman at the table next to us actually got up and got coffee from the takeout area because the waitress never came to take his order. Mind you, we were the only two tables occupied at the time. We gave the restaurant another try for dinner one evening. Better than breakfast, but not definitely not worth a second visit. I usually find the restaurants at Hilton Hotels to be fairly good; however it is hard to find anything positive about the dining at this hotel. Very disappointing!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bookcrazi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JacquiRRose, Corporate Director of Sales & Marketing, Ower Representative at Hilton Garden Inn Aiken, responded to this review, February 27, 2013
Thank you for posting a review of your recent stay with us. I am happy to see that you enjoy the staff at the hotel. I am very sorry that you did not have a good experience in our restaurant. I am disappointed to learn that the restaurant staff did not take good care of you. Please let us know if there is anything that we can do for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Aiken

Property: Hilton Garden Inn Aiken
Address: 350 Eastgate Drive, Aiken, SC 29803
Phone Number:
Location: United States > South Carolina > Aiken
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Aiken
#5 Family Hotel in Aiken
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Aiken 3*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Hotels.com, Cancelon, Travelocity, Priceline, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn Aiken reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Aiken Hotel Aiken

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