Sadly, it is time for us to move on. For several years we have enjoyed this property for it's convenience to Highfields, reasonable price and cleanliness. We usually stay 5-6 times a year, so you can understand my disappointment. Since our last visit 6 months ago this property had drastically declined. I think there may be new management because our distressed issues were never addressed by management the entire weekend. The desk clerk did her best to be professional, but she was very limited in what she could do to help us. She kept saying that the management has been informed.
Long story short, after 3 room changes we were satisfied enough to complete our stay. However, the toilet ran, the A/C blew air, but not condensed air, there was not a single ice maker working on the property and the refrigerator soaked the carpet from leaking. If management had responded to us we may consider another try, but I still haven't heard a word from them.
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- Also Known As:
- Clarion Hotel Aiken
- Holiday Inn Aiken
- Holiday Inn Express Aiken
- Aiken Holiday Inn