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“This is an attractive, well-organized hotel” 4 of 5 bubbles
Review of Clarion Inn & Suites

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Clarion Inn & Suites
Ranked #4 of 14 Hotels in Altoona
Certificate of Excellence
Rockville
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“This is an attractive, well-organized hotel”
4 of 5 bubbles Reviewed September 9, 2012

The hotel has average-sized rooms and the bed is fairly comfortable. Neither is extraordinary. I don't like the bathroom, which is quite small; tub and toilet in one room; sink and mirror next to the coffee machine and rather small.

The hotel is small and convenient. They provide you with a ten percent discount at several local restaurants. They have an adequate gym on -site and a whirlpool but no pool. The staff is helpful, but not particularly warm and welcoming.

The breakfast was horrible; no Belgian waffles, and the eggs were bad. However, the breakfast meats were good and at the front desk you can get fruit, a breakfast bar a bagle and cream cheese and water in a bag.

It is a great service to have a printer to attach to your computer in your room and there is no charge. wii-fii is free. Our tv was really frustrating to change the channels and the repairman just shrugged it off as the way the tvs are. The business center had a computer and some paper. That's helpful. It's close to restaurants to which you can walk, and central to many things to do in Altoona. We will return, although we preferred the Hampton Inn.

Room Tip: There is no pool and there is no restaurant; just the free breakfast. To choose a good room, consid...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kaaren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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429 reviews from our community

Traveler rating
    293
    94
    25
    7
    10
See reviews for
101
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174
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Pittsburgh
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed August 29, 2012

I always choose Holiday Inns when I travel because I have never had a bad experience.. until now! My first trip to Altoona for business and of course I chose a Holiday Inn. I don't know if it is because this is such a little town or if it is just poorly ran but this hotel was not very clean and very outdated. I checked in the evening and I wouldn't say front desk was rude they just seemed to hate their job. No personality at all and when I asked for a local favorite dinner recommendation she just pointed me to the chains that were across the street.... ok?? I don't come to Altoona too often but I definately won't be staying here again.

  • Stayed August 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Clarion Inn & Suites, responded to this review, September 15, 2012
Dear Kelly W,

We truly appreciate your feedback about your recent stay with us. I am delighted that you found our location convenient for your business travel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It sounds like we fell below your expectations, and I apologize you were not satisfied with the condition of the property, overall cleanliness and hotel staff service received. We strive to provide the best guest experience possible, and will use some of the feedback you’ve provided to further improve our service.

Your patronage and support to the hotel is very important to us and we hope to have the honor of welcoming you back in the near future.

Sincerely,

Zelyn N.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brantford
1 review
4 of 5 bubbles Reviewed August 27, 2012

Great facility......courteous, helpful staff.
We booked this hotel as a stopover for our return trip from Ontario to Washington D.C.
On our return from D.C., our single night stay turned into a two nighter after we came down with the flu. The staff managed to rebook us, in the same room, for the extra night stay. I know they had some serious juggling to do as the hotel was booked to near capacity. During our "recouping day " stay, the desk staff always asked how we were doing every time we passed through the lobby.
We appreciated everyones help and concern....what a great staff !!
We look forward to visiting again.
Regards
Ken & Donna

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altoonaexpress, Director of Sales at Clarion Inn & Suites, responded to this review, October 10, 2012
I am very sorry to hear that you fell ill during your trip. I am very glad to hear that our staff was able to accommodate your need to stay an additional night. I know from experience that traveling while sick can make you feel even worse. Hopefully the situation does not happen again BUT if it does and you mention that chicken soup may help you feel better....it will most likely find its way to your room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bethesda, md
Level Contributor
446 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed August 27, 2012

Staff were so pleasant at this hotel, especially since we arrived without a reservation- our non smoking room reservation at the Super 8 down the road was not honored and they only had a smoking room for us and would not refund our money or cancel our reservation. The Holiday Inn accommodated us and overall the hotel itself was a much nicer looking one.
The room was spacious, easy to get on the internet and breakfast was ample and free. Upon check in we got snacks since we are priority members and they also shared a list of restaurants with us that offered a discount when you showed your room key. Parking was well lit and plenty of it- easy access to the Horseshoe curve and the railroaders museum as well as the expressway.
We'd definitely stay here again!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tikidream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allentown, Pennsylvania
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 23, 2012

We stay here alot because our kid goes to Penn State Altoona. We are here about 2-3 times a year. Hotel is nice. The staff are incredibly friendly and accomodating. I especially appreciate the continuity in their staff from visit to visit. I think that says a good thing about the place.

Only complaint is that the mattresses need to be replaced. Way too uncomfortable. Wife even mentioned this morning (we are at the hotel now) that next time we should look to another hotel because of the mattress.

Typical breakfast fare. As with other staff, those working the breakfast room are very, very friendly and accomodating.

Keep your employees. Replace the mattresses!!!

  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MLG18104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 14, 2012

I checked into this hotel after a very long day with a lot of driving so I was happy to see two restaurants right in the parking lot. One was your average Americana type place and the other was a little fancier Martini type place. You are also very close to the ballpark where the Altoona Curve play so why not go to a game?

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ulboy11713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altoonaexpress, Director of Sales at Clarion Inn & Suites, responded to this review, August 31, 2012
Thank you for sharing your review of our hotel. I agree, why not go to a game! The stadium is beautiful and the rollercoaster from the neighboring amusement park is seen in the outfield. We keep complimentary tickets on hand for guests on a first come basis. I hope that you had a wonderful stay and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, Pennsylvania
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 6, 2012

Nice clean rooms, friendly staff and convenient to resturants and shopping. Have stayed here before and will stay here again. Bring your swim suite for the hot tub or your putter for the putting green.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rader1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
altoonaexpress, Director of Sales at Clarion Inn & Suites, responded to this review, August 10, 2012
Definately bring your suit for the hot tub, but you can leave the putter at home. Not only do we keep complimentary putters for our greens at the front desk but we also keep complimentary BBQ tools for our guests that have the urge to relax on the patio and grill up dinner! Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites

Property: Clarion Inn & Suites
Address: 3306 Pleasant Valley Blvd, Altoona, PA 16602
Phone Number:
Location: United States > Pennsylvania > Altoona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Altoona
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Everything at Clarion Inn & Suites - Altoona, PA is designed so that you can relax. We know that all you really need is a place to be yourself. Contemporary hospitality and our friendly staff are eagerly awaiting your visit. ... more   less 
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Also Known As:
Holiday Inn Express Altoona Hotel Altoona
Holiday Inn Altoona
Altoona Holiday Inn

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