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“An excellent choice for a stay in Altoona”
Review of Courtyard Altoona

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Courtyard Altoona
Ranked #8 of 15 Hotels in Altoona
Certificate of Excellence
South Seaville, NJ
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“An excellent choice for a stay in Altoona”
Reviewed May 23, 2013

We stay at Courtyard Hotels when given the opportunities, and this one in Altoona is a great place. The staff from the front desk, housekeeping and food servers couldn't be better at any price. Everyone was very friendly, helpful, and professional. The lobby and eating areas are large and very well appointed. The room was spotless, and very comfortable and quiet. The free wireless worked great. The hotel is somewhat isolated as it is built on a plateau, so it is free from any traffic noise. I could go on and on, but when I return to Altoona, I would not think of staying anyplace else. It is an excellent value.

Room Tip: We had a 3rd floor room in front, and it was very quiet.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Altoona, responded to this review, June 5, 2013
William C B,
It’s great to hear from you! Thank you for sharing your experience with us at Courtyard Altoona. We appreciate your kind comments about our wonderful staff, clean hotel and comfortable accommodations. We’re glad you had a quiet stay with us and found our hotel to provide an excellent value for your travels. We look forward to seeing you again the next time you travel to Altoona. Thank you again for writing.

Sincerely,
Katie Millward, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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219 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
MARS
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 14, 2013

Courtyards are always a good place to stay - trusted quality. The Altoona Convention Center Courtyard by Marriott is no exception. Friendly staff, clean and well appointed rooms. I like the 24-hour snack and drinks kiosk. Unlike some chains, this one doesn't offer a free breakfast buffet but I'd rather pay for quality at the cafe. There also isn't a coffee station but the cafe features Starbucks coffee - you can't have it all.

Room Tip: Tell them you want a room on the west side (front facing) of the building.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim_DMars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Altoona, responded to this review, May 25, 2013
Jim_DMars,
Thank you for your review. I’m happy to hear you had an enjoyable stay and we provided you with the consistent friendly service and clean accommodations that you’ve come to expect from the Courtyard brand. We value you as our guest and hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely,
Katie Millward, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warrington, Pennsylvania
Level Contributor
99 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 30, 2013

This was our 3rd stay here and everyone of them has been a good experience. The rooms have everything you need for a nights stay. The staff is helpful and friendly. Free Wifi. The lobby area has been done over and there are lots of places to relax or enjoy a drink. I highly recommend the Court yard by Marriott brand both here and other places.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fun2bblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Altoona, responded to this review, May 14, 2013
Fun2bblonde,
It’s great to hear from you! We appreciate you choosing Courtyard Altoona, and we’re happy to have had you as our guest. I’m pleased to know we have consistently provided you with a comfortable stay and friendly service during your visits. Thank you for highly recommending our great hotel to future travelers. We hope you will visit us again soon.

Sincerely,
Katie Millward, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, New Hampshire
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 19, 2013

Stayed in Altoona for a night and were pleased with our selection of this Courtyard. Rooms are big, pool and hot tub area clean and the lobby had seating for the bistro or separate area for using your computer. Couple of notes there is no wifi in the rooms but in the lobby and because the hotel is connected to the convention center there is not a restaurant within walking distance, but several within a few minutes of the hotel. Very good for a quick stay or if you are in town for business at the convention center.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BobfinNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Altoona, responded to this review, April 30, 2013
BobfinNH,
Thank you for taking a moment and writing a review about your experience with us at Courtyard Altoona. We're glad you had a pleasant stay with us and we appreciate your business and feedback. We're happy to inform you that we do offer the convenience of wifi in all guest rooms, as well as a variety of breakfast and dinner options onsite at our Bistro. We hope you'll have an opportunity to visit us again soon and take advantage of the variety of amenities that we're proud to offer our guests. Thank you again for writing.

Sincerely,
Katie Millward, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 19, 2013

$135/night got us a room next to the dumpster. I booked ahead, no mention of the room being next to the dumpster. A courtyard should not mean you get a direct view of the dumpster. Could not see anything but that. No vacancies that weekend so I was stuck with a prepaid dumpster room. Got a reply with a vaugue promise of points that never happened. I feel quite cheated and poorly, well, not at all compendated for such a bad placement - and I am a rewards member. If this is the way Altoona courtyard treats return customers, there is a great Comfort Suite on the hill I have stayec where the value was better and was certainly not placed next to a dumpster.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelrock575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Altoona, responded to this review, April 30, 2013
travelrock575,
Thank you for your review. We appreciate your feedback and sincerely apologize for your unhappiness with your stay and room location. As a gesture of goodwill, points were purchased in your name on 4/18/2013. Please contact us if these points do not show up on your account. We value you as our guest and hope you will give us another chance the next time you travel to Altoona.

Sincerely,
Katie Millward, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 3, 2013

Very nice people at front desk and the bistro. Clean hotel...but found couple dirty things laying around. Nice pool and fitness room. Cleaning lady wasnt to nice and kept looking around like she wanted to take something of ours. Nice views around the area.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hotelreviewe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Altoona, responded to this review, April 17, 2013
hotelreviewe,
Thank you for your review of your stay with us at Courtyard Altoona. I’m happy to hear that you enjoyed our fitness room and pool and found our front desk and bistro staff to be friendly. We value you as our guest, and hope to have you stay with us again at the Courtyard. Thanks again for writing a review.

Sincerely,
Katie Millward, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
119 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed April 3, 2013

We stayed here on our way back to Canada from Washington D.C.

We arrived fairly late and were checked in quickly. The room was clean and spacious and the beds were comfy.

We had two issues during our stay. The first was that the swimming pool was small and cold. Our kids were looking forward to swimming, but only spent a short time in there as the water was too cold. As it was very cold outside, the was strange. why not heat the water some more????

Secondly, we paid for the bed and breakfast rate to include two adults and two kids. When we went to have breakfast, which was in their 'bistro', we had to queue up (no-one wants to di this first thing in the morning) and we were then told what we could and could not have, from a very limited menu. This sucked and our kids only had a choice of two things. We are used to breakfast buffets where we can choose what we want. This was not worth the money at all and we ended up with upset kids to start the day.

As this hotel is attached to a convention center, I guess it is a business orientated hotel. It certainly is not a family freindly hotel and we would not stay there next time we are in town.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GarethParry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Altoona, responded to this review, April 17, 2013
GarethParry,
Thank you for sharing your recent experience with us at Courtyard Altoona. I’m happy to hear that you found your spacious room clean and comfortable. My sincere apologize for your unhappiness with the pool temperature and the Bistro breakfast selections. Your feedback is important to me, so I'm glad to hear from you. We value you as our guest and hope you and your family will return for a more positive experience. Thank you again for writing

Sincerely,
Katie Millward, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Altoona

Property: Courtyard Altoona
Address: 2 Convention Center Dr, Altoona, PA 16602-5660
Phone Number:
Location: United States > Pennsylvania > Altoona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Altoona
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Altoona 3*
Number of rooms: 105
Official Description (provided by the hotel):
Courtyard Altoona hotel is meticulously designed for the business and pleasure traveler alike. Enjoy the comfort, style and functionality of our modern lobby featuring The Bistro. Eat-Drink-Connect in The Bistro offering delicious breakfast and dinner options as well as cocktails and Starbucks(R) coffee. This Altoona hotel is conveniently connected to the Blair County Convention Center and is just minutes from a variety of restaurants such as Outback Steakhouse, TGI Friday's, and Jethros. The Courtyard Altoona hotel is ideally located in the heart of Altoona and just minutes from many area attractions: Lakemont Park, DelGrosso Park, Pennsylvania Rails to Trails, Blue Knob Ski Resort, Horseshoe Curve National Historic Landmark, and the Altoona Railroaders Memorial Museum. Relax in comfortable guest rooms and stay productive with free Wi-Fi. Unwind in the Indoor Pool, Whirlpool or Fitness Center. Visit the Courtyard Altoona hotel, offering unparalleled service and style among hotels in Altoona! ... more   less 
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Also Known As:
Courtyard By Marriott Altoona Hotel Altoona
Altoona Courtyard
Altoona Marriott

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