We were in the area for an Altoona Curve baseball game (which in the end was rained out). We arrived at the hotel close to 4 pm. The email and website said check in time was 2 pm, but our room wasn't ready at 4 pm. We had to sit in the lobby and wait about 20 minutes until they got a room cleaned for us. The girl at the front desk called housekeeping over the radio and the person that replied said that she didn't know what the housekeepers were doing that day because they had only cleaned a couple of rooms in a couple of hours. Not something that you should let the customer hear, and definitely something that should be addressed right away, rather than just complaining to another employee.
When we got our room, we were impressed. The room was very large, there was a huge desk, a sofa, chair, fridge, microwave, Keurig. The television stand and the Microwave/fridge stand should have been reversed as it was difficult to watch the television from the one bed.
All in all, we would definitely stay at this hotel again.
- Official Description (provided by the hotel):
- We are an all Suite Hotel located off of I-99 at Exit# 39. All of our rooms are equipped with either 1 King Bed or 2 Queen Beds, a Microwave, Fridge, K-Cup Keurig Machine, and a Pull-Out Sofa Bed. We offer free WIFI and a Complimentary Hot Breakfast for all of our guests. We have 2 meeting spaces available, a heated indoor pool, and a 24 hour fitness center. Group Rates and Package deals are available. ... more less
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- Also Known As:
- Comfort Suites Altoona Hotel Altoona