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Days Hotel Allentown Airport / Lehigh Valley
Ranked #14 of 30 Hotels in Allentown
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1,222 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • Any
English first
Bloomsbury, New Jersey
Level 6 Contributor
87 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed August 31, 2014

This hotel used to be the best deal near the ABE airport but has taken a turn for the worse. When I checked in I was informed that the elevator had been broken for months. My non-smoking room reeked of smoke and the television was broken. The young woman at the front desk was lovely but could not answer any questions and was unable to check me in according to my reservation. When I returned from vacation to pick up my car, I called for the shuttle twice. It never came so I took a taxi and upon arriving at the hotel saw the shuttle van sitting in the lot. The woman at the desk told me there were two shuttles and then one had come to get me which I know is untrue. Next time I will likely stay and park elsewhere. It is too bad because two years ago this hotel was quite nice and well run for an airport hotel.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank kingstupka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander T, Front Office Manager at Days Hotel Allentown Airport / Lehigh Valley, responded to this review, November 9, 2014
Thank you for taking the time to leave a comment regarding your recent stay at our property.

We deeply apologize for the unsavory circumstances that were bestowed upon you and your family during your most recent visit with us. The appropriate departments have been notified and such issues are being handled accordingly to ensure it does not occur in the future.

We also apologize for any inconvenience that our current renovations may have imposed upon your stay. We are currently installing an elevator to further assist guests who are located on the 1st or 3rd floor. We understand how much of an inconvenience it may be to carry luggage up or down the stairs, but once the elevator is up and running this should no longer be an issue.

We again apologize about the miscommunication regarding the shuttle. We’ll make sure the Guest Service Agents and the Driver clearly getting through to each other.

We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
State College, Pennsylvania
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 31, 2014

This place is a dump. The hallways are dirty. The rooms smelled. It did not feel clean. The doors to the outside were constantly left ajar. The person in front of me at the front desk checked into his room just to find that there was somebody already there.

  • Stayed August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank CMurry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander T, Front Office Manager at Days Hotel Allentown Airport / Lehigh Valley, responded to this review, November 9, 2014
We deeply apologize for the unsavory circumstances that were bestowed upon you and your family during your most recent visit with us. The appropriate departments have been notified and such issues are being handled accordingly to ensure it does not occur in the future.

We also apologize for any inconvenience that our current renovations may have imposed upon your stay. We are currently installing an elevator to further assist guests who are located on the 1st or 3rd floor. We understand how much of an inconvenience it may be to carry luggage up or down the stairs, but once the elevator is up and running this should no longer be an issue. We hope that you will consider us again one day to provide you with a more comfortable and pleasant experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Hotel Allentown Airport / Lehigh Valley

Property: Days Hotel Allentown Airport / Lehigh Valley
Address: 3400 Airport Rd, Allentown, PA 18109-9316
Phone Number:
Location: United States > Pennsylvania > Allentown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 30 Hotels in Allentown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Hotel Allentown Airport / Lehigh Valley 3*
Number of rooms: 144
Official Description (provided by the hotel):
Our full service property provides you with a "home away from home" experience, from our welcoming lobby, to our friendly staff. Feel refreshed after taking a dip in the largest indoor pool in the Lehigh Valley or melt the stress away in one of our Jacuzzi rooms. Work out in our fitness center, enjoy a cocktail and appetizer in our Jetport Lounge, and dinner in our Restaurant. We are centrally located to everything you would want to see or do in the Valley, with easy access to all major attractions, including Dorney Park, Crayola Factory, SteelStax, Sands Casino and much, much more. We create a great value, comfortable, clean accommodations, FREE parking, FREE Wi-Fi, and everything you need, right here! We look forward to seeing you, and having you experience everything all of your guests are raving about. ... more   less 
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Also Known As:
Four Points By Sheraton Hotel And Suites Allentown Airport
4 Points By Sheraton Hotel & Suites Allentown Airport
Four Points Lehigh Valley
Sheraton Allentown
Four Points Allentown
Allentown Four Points
Allentown Sheraton

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