We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel in historical Allentown”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Allentown Center City
Ranked #14 of 30 Hotels in Allentown
Copenhagen, Denmark
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great hotel in historical Allentown”
Reviewed November 11, 2013

We loved the place of this hotel, as it is downtown the old allentown, and not close to highways or malls, but rather to real life and old Alentown, as it is. The real world. Good restaurants in walking distance. Close to Farmers market. And with boardwalk, that you do not need a car.
For us as European this is wonderful, and we get a chance to see real old houses.
Hotel nice, employees nice. Stayed here twice. each time more days.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank birgit23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, November 12, 2013
We would like the thank you for leaving a review on regards to your stays here with us, we are glad to hear that you have had a great experience with us. We look forward to seeing you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

273 reviews from our community

Traveler rating
    52
    84
    67
    40
    30
See reviews for
65
48
18
77
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
1 review
Reviewed October 16, 2013

In one word, "run". This was the worst of worst, rooms just old, big deal new tv. Bar sleezy, ghetto Style bar. Barmaid thought she owned the hotel, and if we weren't in her circles,we didn't belong. Food was probably the worst food ever, should be ashamed, feel sorry for waitstaff and maintance people, they seem to care but are unable to go forward. We meet the gm, and what a joke!!!! Had no clue of how to handle a guest. Told us if we didn't like it then leave.so we did never again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bob f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123staff, General Manager at Holiday Inn Allentown Center City, responded to this review, October 24, 2013
This is the General Manager responding to your concerns about your stay here at the hotel, we pride ourselves in service and I guarantee you that changes will be made. I don't recall speaking to your in person but its not a normal practice of mine to be rude to our guests. With that said your feedback is appreciated. We have already started making changes in our bar to make sure we provide excellent service. Again, we apologize and thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montpelier, Vermont
Level Contributor
3 reviews
Reviewed October 14, 2013

My husband and I stayed here to split a long road trip in half. The staff was very friendly and helpful, the room was clean and quiet. There is a business center that is available for printing, a full fitness room and a pool. We would definitely stay here again.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ASteeltownGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, October 17, 2013
We appreciate your feedback and were glad to hear that you were able to enjoy yourself while you were here with us. We hope to see you again in the near future. Thank you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Federalsburg, Maryland
Level Contributor
98 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 4, 2013 via mobile

My boyfriend and I stayed here because we were seeing a show at the Miller Symphony Hall. What was nice about the location was that it was walkable, not only to the Miller, but to the Liberty Bell Shrine Museum at the Zion Church and the Allentown Brew Pub. That was nice for us. We paid $6 to park at the hotel and never used the car between parking it and checking out of the room. That being said, the location also had a down side. One, the street is THE main street of Allentown and it's not exactly quite if your room fronts it, as ours did. Two, this was our first visit to the area, but a brief stroll around quickly revealed that Allentown is ripe for revitalization, meaning that a block in any direction off of Hamilton was the image of urban blight. There are anti-cruising signs telling vehicles not to pass the same corner more than twice in an hour, indicating both orostitution and drug dealing. Signs on Hamilton tells you you can't walk your dog on the sidewalk. What?? I suppose citizens with pets are meant to walk them in the middle of the street? So, the location has its good and bad points.

The staff here were all very personable and friendly. We arrived about an hour before our check in time. We weren't expecting to get in early and were content to chill in the lobby with a book or word game. But we got in our room about 30 minutes early. We could have gotten in even earlier if we'd wanted to take a room with two full beds in lieu of a king room. We decided to wait it out and got a king on the 9th floor.

Now about the room. Just your average hotel room, nothing special. It was clean, for the most part. There was a large stain on the upholstered bench at the foot of the bed. We didn't use it at all. The shower had some mildew around one of the shelves and the edge of the tub. But it was clean otherwise. And the mini bottles of shampoo, conditioner and lotion were Bath and Body Works; big points there! More points for the blackout curtains that kept our room nice and dark well after sunrise. Instead, our sleeping in was interrupted by our ability to hear every other guest on our floor, and their very loud children, opening and slamming shut their room doors and every word of every conversation as they walked the hallway. The rooms really could use more soundproofing for the doors.

We only stayed one night and didn't use the pool, so I can't comment there. We did attempt to stop in the lounge for a drink. My advise there is go down the street to the Brew Pub. First off, there is a pool table right smack in the middle of the place. This not only takes up valuable table space for customers, but, in my opinion, brings down the class of the clientele. We were just two people and at 11pm, there wasn't any room for us in a lounge that should have been plenty big enough. And our attempt to sidle up to the bar for a drink went unacknowledged by the staff. We left. The vibe in there just wasn't our scene. Holiday Inn could have done better by aiming higher. Ditch the pool tables, put out more sit down tables.

Overall, a so-so experience; nothing horrible, nothing wonderful.

  • Stayed September 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, October 8, 2013
Thank you for letting us know where we were great and where we can use some improvement. We will make some changes so we can provide better service to our guests. Thanks again for the feedback
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 4, 2013

Pros:
-Clean Room
-Room Service Available
-Front Desk Staff Pleasant and Helpful
-Nicely lit meeting space
-Okay distance to event location (Art Museum)
-Was able to check in early
-Was able to modify reservation
-Plenty of Luggage carriers


Cons:
-AREA IS UNDER HEAVY CONSTRUCTION! Downtown is growing so be on the alert
-Not enough towels and qty not replenished
-Room Service sslllooowwwwww
-They FRY their steaks!
-Broken Air Conditioner - took hours to get fixed - and the fact that he was ready and able to replace the unit tells me they were already aware of the issue.
-Poor staffing, attitude of staff and late opening of restaurant/bar
-Meeting room tables not correct - was not offered correction by hotel staff who was meadering around picking and choosing who he would help. I was unable to leave my table to run after him for the brief time he was in the room.
-NO ONE to help you to your room - hotel is understaffed - one person at desk, one in dining/bar area....

Overall I was satisfied - but this is NOT a "destination" hotel - just a clean place to hang your hat when in town.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, October 8, 2013
Thank you for choosing to stay here in Allentown, I appreciate you leaving feedback in regards to your stay here with us. We will make sure to make some changes in the areas where we can improve. Thank you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Virginia
2 reviews
Reviewed September 18, 2013

Hotel was rated 3 stars on Hotwire. I feel that the rating was a bit high. The hotel was acceptable - lobby smelled of chlorine - rooms were only average in condition. Hotel was located in a questionable part of Allentown - more like the slums! My husband was with me and I was still leery of staying there. We would not stay there again for any reason.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bina0529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, September 20, 2013
We regret to hear that you didn't feel safe in the area, and our lobby smells like chlorine because our indoor swimming pool is right of the lobby. We take our guests feedback seriously so we will do what we can to make things better for our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 17, 2013 via mobile

We stayed at the Holiday Inn City Center Allentown for the IlluXCon convention. It was the convention hotel. It was nice & offered an affordable conference rate of $89/night plus tax. The garage parking was really affordable...$6/day. This was the least expensive hotel we stayed in on our cross-country trip to get to PA.

The bulk of the convention was at the Allentown Museum of Art, which was about a 1/2 mile walk along Hamilton. There were enough restaurants nearby & it seemed generally safe during the day or in a group. Although it is advised to not wander around aimlessly off the beaten path.

Within walking distance, there is a lovely linear park with a hike/bike path along the Lehigh River. And there are some nice parks within 3-5 miles.

Being from the Southwest, I had preconceived notions of Allentown that were a bit off. It actually is a pretty interesting town that has a lovely park system, interesting architecture & a history.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SweetHopfrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123staff, Front Office Manager at Holiday Inn Allentown Center City, responded to this review, September 20, 2013
We are happy to hear that we were able to provide great service for you and your entire group that was here. We look forward to having you guys again next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Allentown hotels
0.2 mi away
Renaissance Allentown Hotel
4.1 mi away
Wingate by Wyndham Allentown
5.9 mi away
Holiday Inn Express & Suites Allentown West
Show Prices
Show Prices
Show Prices
7.6 mi away
Homewood Suites by Hilton Allentown-West/Fogelsville
3.4 mi away
Staybridge Suites Allentown Bethlehem Airport
3.4 mi away
Hilton Garden Inn Allentown-Bethlehem Airport
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Allentown Center City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Allentown Center City

Property: Holiday Inn Allentown Center City
Address: 904 W Hamilton St, Allentown, PA 18101-1198
Phone Number:
Location: United States > Pennsylvania > Allentown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 30 Hotels in Allentown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Allentown Center City 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Welcome to the Holiday Inn Center City Allentown. Located just 1 block from the PPL Center Arena (go Phantoms!), We offer all of your hospitality needs at a price that can't be beat! Come and indulge in personalized, exemplary service in a soothing environment. After a long day, escape to our spacious guest rooms and deluxe suites-the largest in Lehigh Valley. Special touches like pillow-top mattresses and high-speed Internet access make it easy to work and relax. Feast on mouth-watering dining options at Manifiesto and 57 Lounge, our on-site restaurant and bar. Are you visiting for a business retreat or family reunion? We boast 10,000 square feet of flexible meeting space. Experience all of the comforts of home at this full-service Allentown, Pennsylvania hotel, including newly renovated guestrooms and suites, free high-speed Internet access, 24 hour business center, room service, a heated indoor pool and self parking surcharge. This Allentown, Pennsylvania hotel is only minutes from Dorney Park & WildWater Kingdom, Lehigh Valley Hospital and Muhlenberg College. Come visit the Lehigh Valley where you will have every reason to visit every season. Whether on business or pleasure, the Holiday Inn Allentown is the perfect place to stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and HRS so you can book your Holiday Inn Allentown Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Allentown Center City Hotel Allentown
Allentown Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing