The only thing wrong with Rita's is the inevitable long wait no matter where you go. The waitstaff seems to have one speed, slooooow and there is usually only one window open,
The customers are usually unfamilar with the options on the menu and are generally in no hurry to relinquish the window. The products are outstanding and if you have patience well worth the wait. I am ex-military, lines don't appeal to me so I get my ice cream treat elsewhere.
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