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Staybridge Suites Allentown West
Ranked #7 of 31 Hotels in Allentown
Certificate of Excellence
Reviewed May 19, 2014 via mobile

I cannot say enough good things about this hotel. When we arrived, it turns out the hotel had been overbooked. So we were given a much bigger suite at same price The suite was enormous, room # 200, with two in huge bedrooms, two full bathrooms, a sitting room and a full kitchen. It was spotless. The only negative, and it's a small one, is that it would not have been my personal taste for decorating. Because we were at the end of the hallway, it was very quiet. Plenty of parking. Breakfast was quite big. Another minor quibble, was that it was hard to find a place to sit and breakfast. However, as I wrote earlier, the hotel was completely booked. If you come during graduation season, make sure to reserve well in advance.

Stayed: May 2014
Thank Lesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this reviewResponded June 6, 2014

Thank you so much for your great review! We're so glad we met your expectations and could provide a comfortable, carefree stay. We hope to see you the next time you visit Allentown PA

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71 - 77 of 170 reviews

Reviewed May 14, 2014

This was our second time staying at this hotel, and I can't say enough about this place. We absolutely love it. Very professional, friendly and helpful people run this hotel. Super clean, everything in modern wonderful working order, including the pool, hot tub, tv's, room kitchens, computer, you name it. The free tea and coffee, the free breakfast (not your usual 'continental' breakfast), includes eggs, toast, muffins, hot and cold cereal, yogurt, fresh fruit......you'd be hard pressed to find a breakfast like this anywhere, and it certainly wouldn't be free. Very convenient location, with plenty of parking. Be sure to visit the 'America on Wheels' museum, even if you've been there before, as their themes change, and this museum is a real gem. I'm looking forward to my next stay here, and hope to find more attractions to visit around Allentown.

  • Stayed: May 2014, traveled as a couple
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Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this reviewResponded May 15, 2014

Thank you so much for an outstanding review! We all enjoyed reading your review and are delighted you enjoyed your stay with us. We thank you for continuing to choose the Staybridge Suites Allentown West when in the area, and I'm glad to see that your stays with us have been consistently good ones. We look forward to your next visit, be sure to checkout discoverlehighvalley.com to plan out some great activites for your next trip. Always plenty to do in the Lehigh Valley!

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Reviewed May 5, 2014

Most importantly, the place is clean and the bed comfortable. In room HVAC was controlled nicely.

The staff I interacted with were both friendly and helpful. Free breakfast. Fast internet. Easily accessible location just off the highway. Plenty of food options nearby. I have no issues recommending this hotel.

  • Stayed: April 2014, traveled on business
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Thank KenS9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this reviewResponded May 15, 2014

Thank you very much for the great feedback, and we're so glad you enjoyed your stay with us and our accommodations and services met your needs. We're very happy you had a great stay and we hope to see you again soon!

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Reviewed April 4, 2014

Stayed here for a meeting and was able to complete my project - internet was wonderful. My suite was so comfortable and very clean. Got a good night's sleep and the complimentary hot breakfast in the morning really saved me some time. Can't wait to come back!

  • Stayed: March 2014, traveled on business
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Thank TallJerseyGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this reviewResponded April 14, 2014

Thank you for taking the time to write a review of our hotel. Your feedback means so much to us. We are thrilled that Staybridge Suites Allentown West met your expectations and hope to welcome you back on your next visit

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Reviewed March 18, 2014

This is our favorite place to stay in the Lehigh Valley! Very clean suites, fully equipped kitchen area, comfortable beds, and extremely friendly and helpful staff all around. The indoor pool is a huge plus during the colder months, and the breakfast buffet is excellent. Would definitely recommend this hotel.

  • Stayed: March 2014, traveled with family
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Thank mommaKD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this reviewResponded March 22, 2014

Thank you very much for the great feedback, and we're so glad you enjoy staying with us. Its always great to hear when our guests enjoy our amenities. Thank you for allowing us to make this your favorite place to stay in the Lehigh Valley!! We look forward to your next visit.

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Reviewed December 30, 2013

Stayed here for a long weekend immediately following Christmas (2013). Room was a nice size. Child was able to sleep on pull-out sofa in main room while parents had separate room. We were in a room at the end of a hall on the first floor, which was very private and quiet. Unfortunately, there was a slightly strange odor in the room (maybe a little musty). When we first arrived, our room was very cold and did not warm up when we turned the heat up. Eventually realized that someone in housekeeping had left the window opened slightly even though it was very cold outside. Glad we discovered this since we were on the first floor and the open window was right next to the bed our daughter was sleeping in (potential security issue). The pool and hot tub were fine, but could have been cleaner. Breakfast was also fine but not as good as we've had at other hotels. The staff was nice and helpful. Worth noting: this hotel does not provide housekeeping services on the weekends. We didn't realize this until we returned to our room on Saturday to find the bed had not been made and our dirty towels had not been switched out for clean ones. I believe you can request weekend housekeeping but its not typical. Overall, this hotel met our basic needs but we will probably stay somewhere else the next time we're in the area.

  • Stayed: December 2013, traveled with family
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1  Thank KMK861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this reviewResponded December 31, 2013

We appreciate and value your honest feedback and we want to thank you for sharing. We are glad you enjoyed the spaciousness of your room. It was disappointing to hear of the issues you experienced in your room. We take our guests safety very serious and have passed these issues on to the housekeeping department in order to prevent this from happening in the future. We are already planning on closing our pool area for a few weeks in Jan/Feb in order to give it a much needed make over. Unfortunately this make over is eliminating our Hot Tub. Please be assured that we absoulty provide our housekeeping service 7 days a week, but you are correct, on the weekends it does need to be requested, as this is a Staybridge Suites standard. I would like to thank you again for sharing your thoughts and I hope you will give us the opportunity to serve you again in the future.

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Reviewed December 26, 2013

We checked into the hotel before Christmas and requested a quiet room on the top floor. After being offered a smelly room as our only option on the highest floor we settled into a room on the second floor. much to our dismay the room above us was occupied by a "night owl". Unfortunately we were awake all night too. bummer. on checking out a day early because of the lack of sleep, the clerk at the desk said she knew the person in the room above us & that they are "night people". Talk about bad customer service, especially since the place was almost empty during the holidays. I have been here many times and the only way to stay here and get any shut eye is on the top floor.

Room Tip: request top floor
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  • Stayed: December 2013, traveled with family
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2  Thank marcogirl321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridge327, Front Office Manager at Staybridge Suites Allentown West, responded to this reviewResponded December 31, 2013

Thank you so much for taking the time to write a review on your recent stay with us. It was disappointing to hear you were not able to fully enjoy your time with us and left a day early. It is our goal to provide every guest with comfortable accomodations and we apologize that we fell short during your stay. We rely on our guests to let us know how we are doing and how we can better meet your needs. We have taken note of your valuable comments and will use them to monitor and improve the quality of service we offer to our guests.
I hope you do give us another opportunity to regain your trust and confidence.

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Additional Information about Staybridge Suites Allentown West

Address: 327c Star Road, Allentown, PA 18106-9029
Phone Number:
Location: United States > Pennsylvania > Allentown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #7 of 31 Hotels in Allentown
Price Range: $137 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Allentown West 3*
Number of rooms: 100
Official Description (provided by the hotel):
Get Comfortable at the Staybridge Suites Hotel Allentown West. The Staybridge Suites Allentown West hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites. The Staybridge Suites Hotel is centrally located at I-78 and Route 100, minutes from downtown, the ABE Allentown Airport & Lehigh Valley Real estate districts. Our location offers easy access to Air Products, Olympus, Lutron Electronics, Coca-Cola, Fischer & Lehigh Cement, Lehigh Valley Industrial Parks, Iron Run Corporate Park, Stabler Center and the new Coca Cola Park Iron Pigs Stadium. We are minutes from Kutztown and Lehigh Universities, Cedar Crest College, Lehigh Valley Mall, Bear Creek Ski area and just 5 minutes from Dorney Park and Wildwater Kingdom. The Staybridge Suites Hotel offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with HBO, free wired and wireless Internet and direct dial phones with personalized voice mail. Other features include a 24-hour business center with free Internet access, print/fax/copy capabilities, free laundry facilities, fitness center, indoor pool, courtyard with grills, and free deluxe breakfast buffet. ... more   less 
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Also Known As:
Staybridge Suites Allentown West Hotel Allentown
Allentown Staybridge Suites

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