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Staybridge Suites Allentown West
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Savings alert! 26% below average rates

The price you found is 26% lower than this hotel's average rate of $241/night.

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Savings alert! 22% below average rates

The price you found is 22% lower than this hotel's average rate of $78/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (176)
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All reviewsallentown westwaffleslaundry basketgreat place for an extended staybedroom suitemodern furnishingsthe wifi worked greatchocolate milkbasketball courtindoor pooldorney parkfresh fruitfitness roomkutztown universityfull kitchensitting arealarge fridge
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Reviewed September 20, 2012

This hotel is very clean. The staff is super friendly and helpful. And the breakfast is really good. Its location is good for our purposes. We go to dorney park and the sands casino and there's pleny of other stuff to do close by. And we love to get coffee from the liitle drive thru only coffee stand on the way to walmart or giant to or the beer store or the wine and liquor store on the same road.

  • Stayed: October 2011
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2  Thank angie5321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2012

Staybridge Allentown West has been our stopover now since they opened. This trip, when we stayed twice, confirmed our fears that it is slipping in quality. We noticed all the furniture looks worn. A chair in the suite had a broken leg. The pull out couch mattress is thin, extremely uncomfortable. The TV had many channels with no sound. There was some sort of stain on the carpet near the kitchen. There was no bathmat in the bathroom. The bedroom clock was missing as were the decorative bed pillows (are people STEALING?? Shows a changing cliental, maybe). It stunk of smoke, although a non smoking room. PLEASE MAKE THE HOTEL NON SMOKING!!!! ALL OVER!! You will get a better class of customer!!! There were CRUMBS IN THE BED!! Gross. Obviously not changed. In both rooms, we had smeary fingerprints all over the inside windows. Doesn't take much to clean them. WINDEX!! NOISY doors and outside. Pool was taken over by low class customers from the hotel across the street. THEY are NOT PAYING the premium price we do, why should they get to use the POOL??? Female front desk on Friday checking out was not friendly. She wasn't in May, either.

The positive: The gentleman at the front desk on Thursday was very friendly and helpful. He reset our ac. He answered my questions. He was great. The cute kitchen lady in the morning was great too, as was breakfast Friday morning. Yummy. Great lawn for the dogs. Well situated off the highway (be sure to get a room NOT ON THE TRUCK DEPOT SIDE), near restaurants, convience stores, gas, Boston Pizza (excellent pizza). We used to LOVE this hotel. Please bring it back to the way it was. Clean better. New Furniture. Better clientele will come.

Room Tip: Don't get a room on the truck depot side. Third floor (top floor) reeks of smoke. Better service during the week, then the weekend. Best room is 311, but that is often taken by long term customers. Beware, the pool is shared with the cheapo hotel across the street. We saw a bunch of men out at the pool getting stoned on beers and leering at people.
  • Stayed: September 2012, traveled with family
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3  Thank Schip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

We stayed 2 nights, 1 bedroom suite with 2 queen beds and a pull out.. The beds were a bit hard .. however, the room was clean and towels plentiful. The pull out couch needs to be replaced.. it is old and the mattress is so thin that it is as if it is not even there... The continental breakfast was really great! several choices both hot & cold with plenty of juices, sodas, hot beverages, fresh fruit, eggs, waffles, etc.. great service. Close to restaurants .. pool a bit small and we noticed that people from the Sleep Inn (located next door) also had access to this small pool.. too many people .. The business work area is very nice and appealing to anyone needing space to do work .. overall I would recommend this hotel .. service staff was pleasant and accommodating.

  • Stayed: August 2012, traveled with family
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1  Thank RaaAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

So I book this hotel becouse I am a long time Customer Of The Staybridge Suite Hotel Chain. When I walked in It smelled like a Old dirty hotel. The Chair that you would sit on at the front desk was suspect. I booked two rooms so I walked into the first one, Smell hit me at the door, the carpet was dirty, the tub had particles in it, the fidg was not fully cleen. Leave that room inter into the other room. Funky smell again, The light in the bathroom hall didnt work, back of the remote missing, take out the extra sheets they give you for the bed couch, the blanket had some chunky resedue on it, it looked like dry throw up. I went to check the bed, lift up the pillowtop conmforter and there was a big fresh blood stain on it. went to the front desk told the girl i want to get a new room, get to the new room checked the bed, under the pillowtop there was a big old blood stain on it. So I requested my money back and left the hotel

  • Stayed: July 2012, traveled with family
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4  Thank Leola29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Allentown West, responded to this reviewResponded August 16, 2012

Dear Leola29,

We certainly appreciate you taking the time to bring this matter to our attention. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,

Karen G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2012

This past weekend we celebrated a family birthday and met extended family members in Allentown (a halfway point). We ended up here since most other hotels were booked. What a pleasant happenstance. The staff was incredibly helpful and even participated in a "birthday rouse" to make sure the birthday girl was indeed surprised. The rooms were clean, well organized, and we were next to each other and at the end of a hall so as not to disturb other guests with our charming, yet not so quiet, three little ones. The pool was a nice spot to play and relax but not have to worry about sunscreen since it was indoors.

The breakfast was by far the biggest surprise. It went far beyond my expectations with hard boiled eggs, activia yogurt, cooked oatmeal, waffles, sausage, and fresh fruit. I would definitely stay here again.

But I would not eat at Boston's Pizza next door...that was a dud.

  • Stayed: June 2012, traveled with family
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1  Thank Festnoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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