We stayed in a number of the Homewood Suites properties and all were welcoming and pleasant, but then there is sometimes an exception. The Allentown site offers all of the same ameneties but the Management falls very short. Usually, when guests have a problem, management addresses it quickly and typically well. Four days in a row we had dried out eggs as a hot meal and were treated to a malfunctioning smoke detecter that loudly chirped about every 30 seconds - for all 4 days!!! We mentioned the matter on day one and were told what it was and how it would be fixed in a single day. We complained to Hilton of this matter and were assured that we would hear from the Allentown Manager in 3 days. In more than a week, he/she never bothered to call us. To make this Homewood work in the fine manner that we have seen elsewhere, it maybe that a management change is the best move. Until then, we would not stay here again as they do not care about their guests at this location under the present manager.
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton - Allentown West/Fogelsville, is located just off Route 78 on Route 100 in the west end of beautiful Lehigh Valley Pennsylvania, 20 minutes west from the Lehigh Valley International Airport. This Allentown hotel offers country ambiance, friendly service, and convenience to area attractions.Our Allentown hotel features modern conveniences suited to the savvy business traveler, a great location and recreational amenities to please leisure guests. Spacious Studio, One and Two Bedroom Suites boast a long list of amenities, well-lit work surfaces, luxurious Suite Dreams bed experience and complimentary wireless and wired high-speed internet access throughout our hotel. Guests of the Allentown hotel have full use of our many amenities including: An indoor heated pool, A Fitness Center, Outdoor Sports Court, Two outdoor Gas Grill Cooking Stations, Complimentary Business Center, 32-inch Flat Panel Televisions with select high-definition channels. While staying at our hotel in Allentown, relax in front of a glowing fireplace located in our lobby and Hotel Lodge. A Complimentary Suite Start™ hot Breakfast Buffet is served Daily, in our lodge and a Welcome Home® Reception evenings Monday -Thursday (Beer, wine and beverages in addition to a light dinner served). This Allentown hotel has 760 square feet of flexible meeting space to accommodate your business conference, training seminar, reception, or small social event. Our Allentown hotel is close to many corporate offices like Olympus, Lutron, Kraft Foods, Home Depot, Air Products and Chemicals, Mack Trucks, Nestle and more. Whether business, vacation, or weekend getaway brings you to the Lehigh Valley, our courteous Allentown hotel staff looks forward to welcoming you with a pleasant greeting and a warm smile at check-in. Make yourself at home®! ... more less
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- Also Known As:
- Homewood Suites By Hilton Allentown-West/Fogelsville Hotel Allentown