Had to stay in Allentown area over the weekend and chose the Sleep Inn because of its proximity to food and the Lehigh Valley Wine trail. The room was exceptionally clean and quiet. The breakfast was hot and fresh. There are several good eating places walking distance. I will stay here again. More
Needing to make a pit stop while traveling just for a good nights rest, do not expect to get it here. The bed and pillows in the room were awful. The bed felt like it had no filling and the pillows were overstuffed and hard. This was the worst bed I have ever slept in. The hotel was priced right for what we needed and we stayed there due to a great experience at the same hotel in another state. The hotel itself was clean and the staff were all exceptionally great! Apparently they do not have to sleep in the rooms!
Thank You for your review regarding your recent trip to Allentown, Pennsylvania. I'm sorry that you weren't comfortable in your room, as we do try very hard to provide a positive experience to all of our guests. Bedding can be a tricky thing for hotels, as many people have their own personal preferences on firmness. Based on your review, however, it seems like that particular room may need a mattress replacement. We are in the process of replacing all of our older inventory with newer mattress sets, so hopefully this problem is being solved. I would like to send you a PM to ask you for a bit more detail on your stay so we can resolve this issue fully. Thank you for your time.
I am staying in a suite here and as soon as I walked into the bathroom to check out the whirlpool tub, I wanted to hurl. There was hair everywhere. It is as if they did not even clean it - EVER. The toilet was gross. It had gray mold built up in it (and it reeks). There was hair in the tub, on the sink, on the floor, and on the walls. The towels even have hair on them. I think Cousin It stayed here way back when and it hasn't been cleaned since. The couch as stains all over it and looks like someone may have been murdered on the right side. The carpet has small pieces of debris all over it, so it clearly has not been swept. Needless to say, I am repulsed. These are going to be a long two days and nights.
Thank you for the feedback concerning your recent stay at our property. We constantly strive for perfection in providing a positive guest experience for all who stay with us, and obviously we missed the mark in your particular case. I apologize on behalf of our housekeeping staff for missing such an obvious problem as hair in the tub area. Our furnishings in that particular room are in desperate need of an update as well, and can tell you that they are not representative of the majority of our rooms. Once again, I would like to apologize for your less than satisfactory stay and would humbly ask that if you are ever in the Allentown area again, maybe you would consider giving us a second chance? I promise we can do better!
This hotel is a great place to stay. The front desk and breakfast workers were very friendly. The price charged for a room was very reasonable and very clean. I would stay here again. Also the breakfast selections were very good.
Thanks for your kind review! We're glad you had a great time visiting with us and hope to see you soon.
We were there for one night for the Kutztown Antiques Show . Conveniently located. Easy in and out . Walk to Restaurant . Nicely decorated in an Asian inspired decor. Clean . Bathroom had a nice shower stall but small with the sink outside the door. Water pressure great. Very nice hot breakfast offering most items. Pleasant staff.
We stayed at this hotel twice since it was halfway on our trip, and were perfectly pleased with the typical Sleep Inn cleanliness, staff courtesy, freshness of the decor . . . and even the TV. Our only criticism is in the hours for the breakfast service . . . on both occasions we were ready to eat and leave at 6:00 AM, which was before opening. Luckily, a Dunkin Donut and The Starlight Diner were just across the parking lot, so we ate breakfast at one on our first visit and the other on our second.
