We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nicely Done”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Comfort Inn Lehigh Valley West
Ranked #10 of 31 Hotels in Allentown
Reviewed August 7, 2013

Stayed in Room 525 which had two double beds (not queens). The Good: Busy staff was friendly enough. Beds were very comfortable. Room and bathroom very clean. Quiet and efficient air conditioning (kept room cool, wasn't too loud while running).

The Gripes: Had to have room key re-keyed twice (which meant going up to the room, key doesn't work, go back to lobby, get re-keyed, go back up = twice!). You could hear slight traffic noise even with the air conditioning and a box fan running (brought fan from home), but not obnoxious level of noise. After dinner time you could hear lots and lots and lots of door closing/slamming, conversations in the hallways, baby crying down the hall in the another room. The door and hallway noise quieted down after 11pm and thankfully didn't pick up again until after 8am on a Sunday morning, so restful sleeping was possible. The bathroom was outdated, but very clean except for an area of grout near the back wall behind the toilet which was stained brown (maybe hit it with full strength bleach?). Cracked floor tiles directly in front of the toilet were easily covered with a bath mat or towel. Toilet flushed very very slowly, had to keep holding down the handle to make sure it flushed completely -- but it did manage to flush. Bathtub had a small amount of standing water while taking a shower. Reported toilet and tub to management, who said the comment would be passed on to maintenance staff. Should also mention this is an exceptionally clean pet-friendly hotel (no smells, no barking, no nuisance). However, this fact could be why there are not more current reviews of this particular hotel which is why I decided to write one.

Overall, this was a decent hotel. I might stay here again primarily because it is close to family we were visiting in the area. We paid $169 plus tax, etc. for one night for a last-minute booking because there were no other options. There were no AAA or Amex Travel discounts because they "were nearly fully booked due to a number of events happening in the area" and so no discounts were being offered -- hence the reason so many other hotels had no vacancies. Having served us well for the one night we needed it, I would check here first to compare prices with others. If the cost at this hotel were lower, it might entice me to choose it over others in the area. If availability is the only criteria, and we find ourselves in a similar position again with no options, then having stayed here once I would not hesitate to stay here again.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mizzybarge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoeF1234, General Manager at Comfort Inn Lehigh Valley West, responded to this reviewResponded November 6, 2013

Dear Guests,


Thank you very much for taking the time to write a review on our property. Please be assured that your comments will be passed on to the staff and we will use your feedback to further improve on our property,

Sincerely,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (133)
Traveler rating
Traveler type
Time of year
Language

106 - 112 of 133 reviews

Reviewed January 29, 2013

I stayed met up with the hubby here for Valentine's day/our Anniversary last year since it was a halfway point to were he was in New England and to where I was in Virginia. I did some extensive research on where to stay. This hotel has some great reviews, but I doubted it because the price was so great...well they certainly proved me wrong! The hotel was immaculate. My room was spotless (and I'm pretty good at finding something wrong!). The people at the front desk were very nice and happy to suggest places to eat and things to do. The continental breakfast was plentiful (bonus points for very fresh fruit and a good variety of hot items). We would stay here in a heartbeat if we are ever back in the area.

  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank freemindd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2012

We stayed here on Tuesday, November 19th for one night on our way to Boston. The hotel is conveniently located right off the interstate and was easy to find.
The mattress needs to be updated, was a little too soft for us.
We asked for a non-smoking room, and the sign on the door stated it was "non smoking". However our bedspread had several holes burnt into it from cigarettes.
Our major turn off was the smell in the hallway leading to our room and carried throughout our room. It's hard to describe other than saying it was a stale smell, mingled with old cigarette smoke. We would have opened the window to air out the room but they were made so they could not be opened.
If we make the trip again we would not stay here.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Woodstock_n_Snoopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmpa140, General Manager at Comfort Inn Lehigh Valley West, responded to this reviewResponded November 27, 2012

Thank you for taking the time to let us know about your recent stay with us. I am disappointed to hear that you were unhappy with your stay. We pride ourselves at the Allentown Comfort Inn on having our guests stay in clean, comfortable, well furnished rooms. I have addressed your concerns with the appropriate staff members and we are having them resolved. Again, thank you for letting us know about your stay and I hope we can accommodate you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2012 via mobile

This is about our 5th time at this location. We have enjoyed all our stays. Hotel is one exit from Dorney Park which is a bonus, cheaper than those across from the park even better. Reservations and check in are always smooth.
Rooms are a good size with comfortable beds. Nice flat screen tv, mini fridge, microwave and an MP3 ready alarm clock.
Stop by for your free breakfast for tasty treats like Belgium waffles (blueberry or plain) sausage and eggs, bagels, pastries and more. Staff is excellent.
Only minor flaw, hallway carpeting on 3rd floor needs help. See you next year

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank angrymetfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmpa140, General Manager at Comfort Inn Lehigh Valley West, responded to this reviewResponded November 27, 2012

Thank you for taking the time to share your positive comments with us about your recent stay. We pride ourselves at the Comfort Inn on putting guests in clean, comfortable, well-furnished rooms and always greeting them with a smile. We look forward to having you stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2012

Very helpful staff. (breakfast and front desk)
Quiet location.
Very clean rooms.
Strong wi-fi connection.
Nice continental breakfast. (includes hot items)
Have stayed here twice and would deinately stay again.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank M H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 12, 2012

Thank you for taking the time to let us know that you enjoyed your stay with us. We pride ourselves on clean rooms, comfortable accommodations and a professional, friendly staff. We look forward to your next stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2012

This hotel was at a convenient location for our trip to north. Have stayed here before and the price was right. The hotel is close to I-78 and with easy on/off access. Check-in was quick and the staff was pleasant. The room was clean but has slight wear in the carpet and furniture. The complimentary breakfast was sufficient.

  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
3  Thank Redfish43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2012

I first of all paid 119.90 for a jacuzzi suite and was anything but satisfied with the condition of this room! There were tears in the carpet covered by rugs in two places and I have photos, which was the least of the concern. I purposely took this room to be able to relax in the jacuzzi and then noticed that there was hair from whomever stuck all through the filter and pump of the jacuzzi. There was some sort of brown stains in 2-3 places around the jacuzzi and the tiles were broken behind the jacuzzi. The towel bar above the jacuzzi was gone except for the metal attachments where it should have been. The ceiling was cracked beside the bed as well. Again I have photos of all of this if anyone there would want to see these unacceptable issues we experienced.

  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Scottnpittston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmpa140, General Manager at Comfort Inn Lehigh Valley West, responded to this reviewResponded May 30, 2012

Thank you for taking the time to let us know about your recent stay with us. We pride ourselves at the Comfort Inn on putting guests in clean, comfortable, well furnished rooms. I am sorry to hear that you were unhappy with your stay. We are in the process of renovating our guest rooms and this particular room is scheduled for a new-fresh look including paint, tiling, pictures and new carpet to be installed in the immediate future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Allentown
0.4 mi away
Allentown Park Hotel Ascend Collection by Choice Hotels
1.4 mi away
Homewood Suites by Hilton Allentown-West/Fogelsville
2.1 mi away
Holiday Inn Express & Suites Allentown West
Show Prices
Show Prices
Show Prices
4.4 mi away
Wingate by Wyndham Allentown
0.1 mi away
Hawthorn Suites by Wyndham Allentown-Fogelsville
0.4 mi away
Sleep Inn Allentown
Sleep Inn Allentown
#8 of 31 in Allentown
184 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn Lehigh Valley West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Lehigh Valley West

Address: 7625 Imperial Way, Allentown, PA 18106-9313
Phone Number:
Location: United States > Pennsylvania > Allentown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 31 Hotels in Allentown
Price Range: $69 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Lehigh Valley West 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Booking.com, Hotels.com and Orbitz so you can book your Comfort Inn Lehigh Valley West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Lehigh Valley West Hotel Allentown
Allentown Comfort Inn
Comfort Inn Allentown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing