We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (661)
Filter reviews
661 results
Traveler rating
381
229
42
6
3
Traveler type
Time of year
LanguageAll languages
More languages
381
229
42
6
3
Show reviews that mention
All reviewstennis courtsluna restaurantmid centurycontinental breakfastspacious suiteyogurthard boiled eggslarge propertywatch tvpool and jacuzziwould definitely stay here againpancake machinewould highly recommend this hotelliving areafitness centergreat place to staygreat room
Filter
Updating list...
628 - 633 of 661 reviews
Reviewed August 6, 2013

First of all, this property is way away from downtown Ashland so you must get in your car and try to park downtown for any of the shows. They put us in a room on the 3rd floor that vibrated off and on all night long. It was a horrible night's sleep for those of us on the pull out couch and those all sleeping in the bed. They offered us nothing in adjustment on our bill when we complained the next morning at check out.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank pres2n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandRep, Manager at Ashland Hills Hotel & Suites, responded to this reviewResponded August 9, 2013

Dear Trip Advisor Guest,

Thank you for your feedback!

Please accept our sincere apologies for the way that you treated upon check out and the lack of response in addressing this issue. We have addressed this with our staff and will be looking into the cause of noise that was in your room that disturbed your stay with us.

The quality of your stay and customer service does not meet our standards in any way and I would love to discuss it further with you and refund your stay with us. Please contact me at your convenience at the number or email below as we would also like to send you a complimentary night for a return visit in hope that you will give us a second chance.
Thank you for choosing to stay with us and we look forward to welcoming you back!

Sincerely,
Jennifer Barnes
Hotel Manager
jennifer.barnes@ashlandhillshotel.com
(541) 482-8310

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

After reading the reviews for this hotel, we decided to book it on our way to California. Check in was quick and easy. We had a room on the second floor. The room was very clean. The king size bed was the most comfortable bed we have ever slept on in a hotel. The bathroom was nice and clean. I like that there was a t.v. in the living room and one in the bedroom. There was a sink and a mini fridge, toaster, coffee maker, and microwave. The breakfast basket they brought to our room the next morning was wonderful. It was nice to have it brought to our room and not have to drag the kids down for breakfast. There was bread for toast, English muffins, butter, jams, bananas, oranges, granola bars, orange juice, and coffee. Everything was very nice. I highly recommend this place!!!!!!!

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandRep, Manager at Ashland Hills Hotel & Suites, responded to this reviewResponded August 6, 2013

"Finally......"

Dear TripAdvisor Guest,
Thank you for your positive review on your stay with us. We greatly appreciate you taking the time to let us know how we are doing and will let our staff know that you enjoyed the cleanliness of your room and overall stay.

We are pleased that you enjoyed your breakfast being delivered to your room and the comfort of our beds during your stay with us.

We look forward to seeing you on your next trip to Ashland and thank you for choosing to stay with us.

Sincerely,
Ashland Hills Hotel and Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2013

Our family is traveling around the Cascades, and this hotel provided the perfect two-night stay. Though skeptical as we drove into the parking lot, we found it to be exceptionally clean and very well appointed on the inside. Unlike in many traditional rooms where we are tripping over one another and our belongings, the Ashland Hills room is a true suite in which everyone has plenty of personal space. The lounging area contains a sofa, chair, desk, tv cabinet, and breakfast bar. The bedroom, with two VERY COMFORTABLE queens, is spacious with a separate vanity and tv. The bathroom is large and provides a second vanity area around the sink. The location is just a short drive (less than 10) from the Shakespeare Theater complex.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank readabouttravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandRep, Manager at Ashland Hills Hotel & Suites, responded to this reviewResponded August 6, 2013

"Perfect Stay!!"

Dear TripAdvisor Guest,
Thank you for taking the time to let us know how your stay with us went and we are very happy that our hotel was able to exceed your expectations. Our driveway is unique at this time, but we are happy to report that we are in the process of expanding our hotel and will be able to extend our amenities and accessibility to our guests, hopefully in the next year!

We look forward to seeing you on your next trip to Ashland and Thank You for choosing to stay with us.

Sincerely,
Ashland Hills Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2013

Again, not "5 stars" as in the Four Seasons, but in terms of value and enjoyment, it could not get any better. We are traveling with a small dog, so lodging choices are limited. This hotel had an immaculate quiet room, good quality furnishings, a lovely courtyard, HUGE pet area, and the best mattress we have slept on EVER. Our King room was a suite, with mini kitchen. Really appreciate having two sinks, one outside the shower/toilet area. Also, the bedroom had doors to truly separate it from the bath and the living area, with tv's in both rooms.

Breakfast delivered at our requested time was great - very simple, but also very portable. We could drink our coffee and eat some toast, then take the fruit and granola bars with us for a snack. Complimentary WSJ and local paper was a nice touch.

Took about five minutes to drive downtown. The desk clerk was knowledgeable about parking for OSF, and gave good dining advice. This is a clean, safe, comfortable hotel, and you get much more than you paid for. I was picking wild blackberries while my dog ran around in the pet area!

No pool is probably a deal-breaker for families, as it was very hot in Ashland. On the other hand, if you prefer a hotel that is not overrun with traveling teams of 12-year-old softball players, this is the place for you :-)

Room Tip: We didn't have a courtyard view, but if you are on the first floor with a courtyard view you can sit outside and enjoy your morning coffee in a very lovely setting.
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank veggiejan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandRep, Manager at Ashland Hills Hotel & Suites, responded to this reviewResponded August 6, 2013

"Stay Here!"

Dear TripAdvisor Guest,
Thank you very much for your positive comments. We are very pleased that you enjoyed your stay with us and will let our staff know about your experience.

We are glad that you were able to enjoy our beautiful grounds and the comfort of the mattress in your room. Our front desk will also be recognized in being able to provide you with their knowledge about the area. We are always pleased to do whatever we can to make sure that our guests enjoy their stay while here in Ashland.

We are pleased to announce that we have plans that include renovating and opening the entire property with over 200 guest rooms, a conference center, a restaurant and lounge in June 2014, and most importantly the Pool and Hot tub area as well. In the meantime, we hope our guests enjoy all-suites building that overlooks beautiful hills of Ashland.

We look forward to welcoming you back next year and enjoying our newly remodeled property.

Sincerely,
Ashland Hills Hotel & Suites.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

The room was clean and nicely furnished. The staff were friendly and helpful. Close to the freeway,and just a mile from downtown Ashland. The view from our balcony was spectacular. The mattress was soft and comfortable. We really enjoyed our stay.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews