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“Windsor Ashland”

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BEST WESTERN Windsor Inn
Ranked #2 of 19 Hotels in Ashland
Certificate of Excellence
Redondo Beach, United States
2 reviews
“Windsor Ashland”
Reviewed November 12, 2013

A very comfortable place to stay - especially in spring and summer when numerous flowers in landscaping are blooming. Hotel is approaching standards set by major hotel chains - not there yet in food area. Bedding is quite comfortable. Heater/AC units are not easy to set without help from staff.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Larry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review, December 5, 2013
Dear Larry G,

Thank you for taking the time to write a review of our property. I am glad to hear you enjoy staying here during the spring/summer--our property is so beautiful at that time of year, I agree! We hope to see you again on your next adventure to Ashland!

Sincerely,
Brittanie B, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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883 reviews from our community

Traveler rating
    490
    291
    69
    21
    12
See reviews for
332
309
65
75
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Pampa, Texas
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 8, 2013

Clean, but drab hotel. Outdated décor. Comfy bed. No elevators, just outdoor stairs. Only two-story hotel, but we are in our 60's and carrying luggage upstairs is hard. Nothing on website says there are no elevators. What's worse, as we were climbing up the stairs with luggage, the lights went out, and it was several minutes before manager came out and restored the lights. I really was afraid that I might have fallen or tripped. Breakfast was okay with weak, watered-down juices (orange & passion fruit), weak coffee, good scrambled eggs & sausage links. Toaster was far away from breads to toast. Toaster had sign to not change settings, but one setting was too light & one was too dark. Might be time to get a new toaster. Pancake machine, dry cereals, milk, bran muffins, wheat bread, jam & butter, cream cheese, a few brown bananas. Price was one of lowest in city, but probably wouldn't choose this hotel again, even with lowest price.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank francesamay2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review, December 5, 2013
Dear francesamay,

Thank you for taking the time to review our property. I apologize that we did not have you placed in a downstairs room when you stayed at our property this past August. We do our best to accommodate all guest requests. I am sorry the lights turned off at your arrival, that was terrible timing! I am glad it was restored in just a few minutes.
Thank you for your comments on our breakfast. We are looking to improve, so I will be forwarding your comments and suggestions on to the Owner, Jonathan Warren, for further review and follow up.
It is disappointing to hear that you would not be willing to stay with us again. I hope you will reconsider, and stay with us again, so we have the opportunity to provide you with the excellent customer service we strive for.

Sincerely,
Brittanie B, Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 4, 2013

We have stayed at many Best Westerns but this one was not anywhere up to their regular standard. The rooms are very dark - it is like walking into a dimly lit cave. Only one window and it has overhang which blocks out any light. The furnishings, carpet and drapes are of very poor quality and the whole hotel needs pulling down and starting afresh. When we complained to Manager we were given a "deluxe room." It was a little brighter but still need renovating. We will not be back and warn fellow travellers just don't even think of staying there.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Best Western

Helpful?
Thank dot061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review, December 5, 2013
Dear dot061,

Thank you for writing a review of our property. I am sorry to hear that neither of the rooms we placed you in were satisfactory. I understand, the room under the staircase that you were originally placed in can feel quite dark. I am disappointed to hear that you will not be coming back, and I hope you would be willing to reconsider and give us another try someday.

Sincerely,
Brittanie B, Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abbotsford, Canada
Level Contributor
450 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed November 3, 2013

It's close to the freeway but you do not get the noise. The room was nice and clean. Staff are friendly. They always greeted us when they saw us. Breakfast was okay. They should get rid of the quiche. It is really bad. Even when I heated it up in the microwave it was still pretty bad. We would stay again. The price was fair, location worked fine for us, bed is comfortable and the staff was great.

Room Tip: Get a room on the second floor. You will hear footsteps from occupants on the top floor
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vbrother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review, December 5, 2013
Dear vbrother,

Thank you for taking the time to write a review of our property. I am glad to hear that you enjoyed our property's I-5 location, cleanliness, and friendly staff members.

Thank you for your comments on our breakfast. We are looking to improve our current set up. Your comments will be passed on to the owner, Jonathan Warren, for review and follow up.

Sincerely,
Brittanie B, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 15, 2013

We were in town for a Shakespear show. The location is a bit out of town, but the shuttle bus for performances was great! Great service from the staff. The hotel is nice, clean hotel; breakfast is OK to good.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review, December 5, 2013
Dear David D,

Thank you for writing a review of our property. I am glad to hear that you enjoyed our shuttle service to the Oregon Shakespeare Festival, and your stay at our property. We hope to have the opportunity to provide you with the same excellent service on your next adventure to Ashland!

Sincerely,
Brittanie B, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coquille, Oregon
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 5, 2013

The staff at check in were friendly and professional. Offered a great suggestion for dinner just down the road (Caldera Brewing). The room was clean and comfortable. Had a nice little pet walking area. Easy on and off to freeway, without any noticeable traffic noise. The price was reasonable.

Can't really comment on breakfast since I rarely find anything to my liking when it's part of a motel package. Perhaps someday they'll start offering healthier choices. Wouldn't that be nice? But I suppose that has to be customer driven.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gunta14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review, December 5, 2013
Dear Gus N,

Thank you for writing a review of our property. I am glad to hear that you enjoyed your stay here.

Thank you for you comments on our breakfast. We are constantly looking for ways to improve it.

Sincerely,
Brittanie, Front Office Mananger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanwood, United States
1 review
Reviewed October 2, 2013

The motel was recommended by another traveler who stops here on his travel to CA from WA. It was a good experience with great staff and a lovely room. There is a morning breakfast and although I didn't have time to partake I grabbed some coffee which was delicious.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rose R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshlandWindsor, Front Office Manager at BEST WESTERN Windsor Inn, responded to this review, October 3, 2013
Dear Rose R,

Thank you for taking the time to write a review of our property! It is great to hear that you had a good experience when staying with us recently. We hope to see you again on your next trip from California to Washington!

Sincerely,
Brittanie B. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Windsor Inn

Property: BEST WESTERN Windsor Inn
Address: 2520 Ashland Street, Ashland, OR 97520
Phone Number:
Location: United States > Oregon > Ashland
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ashland
#2 Business Hotel in Ashland
#5 Family Hotel in Ashland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Windsor Inn 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Stay with people who care at the Best Western Windsor Inn! We provide exemplary customer service; clean, recently remodeled rooms; a complimentary deluxe hot breakfast for our guests.Located just off the I-5, the Best Western Windsor Inn is an easy to find, perfect destination for travelers & festival attendees. We offer a complimentary seasonal shuttle to and from Ashland's world famous Oregon Shakespeare Festival.We invite you to come relax in our beautiful gardens and catch some sun in our seasonal outdoor pool. ... more   less 
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Also Known As:
Best Western Windsor Hotel Ashland
Best Western Ashland
Ashland Best Western

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