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Reviews (343)
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All reviewsmorning glorythe salt water poolpool area isgrounds are beautifulsunrise suitemotor innlittle touchesqueen bedsmall kitchenthe cottagessouthern oregon universitydowntown areastayed one nightcabanamotelflowerslandscaping
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Reviewed September 8, 2017 via mobile

This was out first stay at the Palms. We picked it because they have an EV charger and we were doing our first road trip in our new Tesla. The gardens are beautiful, the pool refreshing, and the staff extremely pleasant and helpful. Our room, a standard queen, was a bit small, but adequate and comfortable.

Also, it's just a short walk to Morning Glory, our favorite café in Ashland.

Stayed: September 2017, traveled as a couple
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2017

The landscaping and the pool have made this transformed motor inn / motel into a mini-oasis. We stayed in the Cottage this visit which was spacious compared to the other smaller rooms, but it's all good.

Room Tip: The Cottage, though it should allow 4 instead of 3 persons.
  • Stayed: September 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2017

We stayed at the Palm Cottages a few years back and awarded it a 5-star rating. The lovely English cottage-garden landscaping, fountains and outdoor sitting spaces are charming and well-maintained. The salt-water pool area is lovely and unique. The location is a 20 minute walk to the Oregon Shakespeare Festival Theaters.

However, this time, back in the heart of Shakespeare country, me thinks the praise has a gone a little to their heads.

The pool area is still lovely and adult-feeling. However, rental rates for the four cabana areas (8 total chaises out of the 16 in the whole patio area) has soared from $25 to $40. Funny, I thought we were in quaint Ashland, not the Cote d'Azur.. If you forgot your suncreen, they have $6 bottles of it for you. (Safeway is just down the street, BTW) There are no vending machines etc anywhere, but drinks are available for $1.50/2, along with morning coffee and tea in the office.

Last time we sprung for a room with kitchen and it was spacious and very nice. This time (August 18-20) we paid $187/night (incl tax) for a skylit queen whose bedroom space was about 250-300 square feet max. There was one tiny drawer in one of the bedside tables to put clothes, a bunch of hangers in an alcove that awkwardly would not come off, and a small suitcase rack. We had to stuff tank tops and small items into the little magazine rack in the other bedside table. The large wall space was entirely devoid of decoration in a town filled with locally created works of art. The automatically set opening and closing skylight blind was cool, but the room felt unfinished.

For one person, sone night it would have been fine. For two small children staying two nights, it would have been okay, but for two adults? Functionality must come first in hotel rooms prior to charm. The bathroom included a tub was fine and reasonably sized.

By contrast, The Timbers Motel, where I have also stayed, is a little farther away, lacks the charm, nice landscaping etc but has microwaves, in-room coffee machines, fridges, spacious rooms, a few morning breakfast items (all missing from The Palm) and okay pool area was about half the price this weekend

In short, even with the lovely pool area and surroundings, The Palm seemed overpriced. Maybe they are gauging people as it is pre-eclipse weekend in Oregon? I think adding an extra 33% onto a standard room fare would be reasonable for their amenities

Almost forgot to mention that they charged us $20 to cancel an accidental double-booking for one of the nights we stayed. It took the person who answered the phone about 10 seconds to cancel the extra reservation, and they charged us $20 when they knew we were repeat customers and were still going to be staying there?

Sorry, we'll likely be trying somewhere else next time.

Stayed: August 2017, traveled as a couple
1  Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inventure, Manager at The Palm, responded to this reviewResponded January 7, 2018

Chris, we're sorry to hear you had a negative experience. I heard some of our competitors were raising their rates by as much as $200 per night for the eclipse on top of the normal summer rate, but we kept our standard rates. Rooms in Ashland in summer will run $150-$250 depending on the amenities. If you're looking for lower rates, please join us in the spring or fall when we are able to offer you the same great experience at lower price.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2017

This place is like a little oasis tucked way off an otherwise drab strip. The place seems circa 1950 but all the rooms are updated and well appointed and the grounds are beautiful--like a little zen garden. The staff were friendly and helpful. Oh, and they have an EV charger.

  • Stayed: August 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank omarsultan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2017

Love this place for our annual pilgrimage to Ashland. Favorite is unit 12 which has two bedroom areas and a small kitchen, so we don't have to eat out for every meal. Love the salt water pool too! Walking distance (though a long walk) to the plays, and several restaurants in walking distance. Front desk is very helpful.

Room Tip: Unit 12 is spacious with kitchen and two sleeping areas.
  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Service
Thank irvingtonevk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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