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Reviews (219)
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Reviewed August 25, 2017

I picked the Holiday Inn on this location because I wanted to visit Crater Lake National Park which is about 1.5 hours from this location. The hotel is just 2 minutes away from the I-5 Exit 14. One traffic light and one right turn can take you there. The hotel is not visible from the Exit but if you follow the GPS, it can take you there to the exact location.

The facade of this building is just like most of the regular Holiday Inn Express. The front desk person was new but she managed to get the check-in done in no time loss efficiency. Wake up call was also delivered in timely manner.

I have not visited Holiday Inn for a few years, I found the updated breakfast menu quite impressed. Other than the scrabble eggs, turkey sausages and bacons, they also had Egg White Veggie Omelet. They are responding to the marketing needs. The breakfast team was good, the guy in charge constantly checked on the hot entrees and coffees and refilled them before the customer asked for it. This gentleman often asked and removed the used plates for the customers - efficient and polite.
After we finished our breakfast and returned to our room, housekeeping had already made up our room 80% done.

For the nitpicking part, there are stains on the carpet in the breakfast area, who doesn’t? They do not have any power outlets in the breakfast area, good luck if you want to plug in your device.

I am quite happy with this Holiday Inn Express, I will return next time I visit Crater Lake National Park.

  • Stayed: August 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2017 via mobile

I am basing 4 rating on comparably priced hotels not luxury places. The good: rooms are decent with frig and microwave; free breakfast; indoor pool and jacuzzi;. gym; coffee maker in room; very good and helpful staff. The not so good; breakfast very basic; gym very small(but nice pool); hear outside noises especially doors closing; not downtown.
About 3 miles from town. No problem if you have a car. If not buses don't run often and there is no Uber. You will have to take a cab. If you are coming for Shakespeare festival suggest you stay downtown. Otherwise this place is fine. The staff is friendly and accommodating.

Stayed: August 2017, traveled solo
Thank Morris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2017

I was especially pleased with the breakfast. They had decaf black tea (not the herbal tea one is often offered when asking for decaf), honey for pancakes instead of the artificially flavored syrups, and a choice of turkey or port sausage.
Rooms clean and spacious.

  • Stayed: August 2017, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Roseleaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2017

This is a typical Holiday Inn Express with a good breakfast and clean rooms. Everyone was friendly and helpful. However, if you come for the Oregon Shakespeare Festival this hotel is at the edge of town and not within walking distance. Parking is difficult at the Festival.

  • Stayed: July 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank maryellenbradley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2017

This is a nice hotel right off of Interstate 5 on the edge of town. It is your usual Holiday Inn Express with a good breakfast and clean rooms. There is plenty of room and a friendly and helpful staff. There are a couple of decent restaurants near by. This is the place to stay if you are on your way to someplace else. However, the center of town is just 5 minutes away.

  • Stayed: June 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Charlie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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