The first indication that our stay would be unacceptable was the broken security door to the side entrance of the hotel that led to our room. While we expected some inconvenience due to painting in some rooms, we did not anticipate the loud workers that would be in the rooms next to us. We awoke to noises echoing through the thin walls, including the sounds of drills, the radio, a blaring alarm clock in an empty room, and general banging around from moving furniture and painting that lasted for the duration of the morning hours. In additioon, our room was not cleaned after our first day and running out of towels and toilet paper became problematic. After day 2 of the noise, a complaint to the staff did not result in any changes. We were told that staff was not able to predict what rooms were being painted so it could not be considered when our room was selected for us. Interestingly, there were very few people staying in the hotel, so this seems to be the case of poor planning on behalf on management and a seemingly unconcerned response by the staff. Offering for us to move was not a solution, as we were staying for a week and we had unpacked all of our things. We have stayed in this hotel before and our stay was pleasant. Clearly, the hotel has significantly changed since our last stay here. I've stayed in all classes of hotels around the world and this was the worst expereince I've had in my travels. Despite all of the problems, we managed to enjoy our visit in Ashland. However, we will never stay here again, no matter how affordable it becomes.
- Official Description (provided by the hotel):
- Super 8, Ashland, OR. Exit #14. AAA Approved, Free Continental Breakfast with Hot Belgian Waffle. Indoor Heated Pool, Microwave&Fridge, Coffee Maker, Cable TV w/3 HBO Movies CH, High Speed Internet. 100% Non-Smoking Rooms and No Pets Allowed. Located near SOU & Oregon Shakespeare Festival and Mt. Ashland Ski. ... more less
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- Also Known As:
- Super 8 Ashland Hotel Ashland
- Super Eight Ashland
- Ashland Super 8
- Ashland Super Eight