When we arrived, we asked where the elevator was located as my mother cannot take the stairs. The girl at the counter pointed in the direction of the elevator, but we were unable to locate it. My mother had to take the stairs which is very difficult for her. The room was nothing special. The coffee pot was stained. The bed mattress was tilted and could only be slept on on one said. The carpet felt as if it had not been cleaned in..like forever. I made sure I had shoes on whenever I walked on it. I read another traveler's review and agree with her assessment. She mentioned staying in the "basement" and the smell. Our room was also in the basement and it felt very dark and dirty. The rooms could use some renovating. I had 6 other travelers with me and they had the same complaints. For the price, and considering it was a La Quinta, which usually has a good reputation, I felt like I was in a low-budget motel. I do not write a lot of reviews, but wanted to be certain no one else makes the same mistake we did. I even took an automated survey from La Quinta and communicated I would never stay there again nor would I recommend it to my friends. I got a response back from the manager expressing that he was sorry and he hoped I would stay with them again. I believe my survey responded indicated I would not and I definitely will not.
- Official Description (provided by the hotel):
- Enjoy the easy freeway access of La Quinta® Inn and Suites-Albany We are pet friendly with no fees. This well appointed La Quinta offers a complimentary business center, fitness center, 24-hour indoor pool, spa and sauna. Enjoy our daily complimentary continental breakfast muffins, English muffin, bagels, assorted cereals, oatmeal, fresh fruit, milk, juices, Biscuits & Gravy, and a Waffle Bar. Our 100% satisfaction guarantee and additional guest services, such as our on-site guest laundry service and late check out times, are designed to make your stay with La Quinta a comfortable and memorable experience. AAA 3 Diamond Rating ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Albany
- Albany La Quinta
- Albany Inn And Suites Oregon