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Best Western Plus Prairie Inn
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Reviews (786)
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459
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All reviewspotatoesroom was cleanbreakfast areagreat breakfastsausagegreat place to staywafflesvery nice hotelpool and hot tublong drivequality inneasy accessking bedcontinental breakfastexpo centerafter a long daywould stay again
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637 - 642 of 786 reviews
Reviewed November 13, 2013

I also stayed over Veteran's Day weekend. I also agree the management is improving the facility by adding an updated breakfast room. The breakfast was great. Lots of options to choose from. Staff was always available, polite and attentive. Due to visiting and stuff we got to Albany late in the eve and got checked in for our King bed. The last room for a king was next to the elevator. Not the fault of the hotel. The elevator is noisy. I suggest to the hotel to add more insulation to damper the noise. We were switched to a different room with 2 queen beds.
I had to rate a 4 due to the room next to the elevator. My guess any room by the elevator will have this issue.

Room Tip: The king was a great room however due to the loation to the elevator the noise for people who sleep light its not a good location.
  • Stayed: November 2013, traveled with family
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Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this reviewResponded November 13, 2013

We are pleased to read you enjoyed your experience with us and that you found the location of the hotel to be convenient for your needs. Your review highlighted many of the details about the property we are so excited to share with our guests.

We are especially happy to hear that your experience with our staff was a positive one. Service is what truly defines a hotel stay and we pride ourselves on selecting eager individuals for whom hospitality is a passion.

Thank you for staying with us and providing your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

I've stayed at several nearby hotels many times but the staff and service at the Prairie Inn is by far the best. Rooms are always impeccably clean with excellent daily housekeeping staff! Full breakfast offers huge variety of hot and cold items in a friendly, relaxed atmosphere- you're never asked to hurry up and get out at 10:01am (unlike neighboring hotels). Pool is great! Managerial staff very prompt and willing to address any concern at a moment's notice. Great for business stay with fast internet and easy I-5 access for travel. Highly recommend for business or leisure.

  • Stayed: November 2013, traveled on business
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Thank heidi b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this reviewResponded November 13, 2013

Thank you for your review of the Best Western Plus Prairie Inn. We love hearing from our guest. We are pleased to to see that we were able to provide you a pleasant experience. I will be sure to share your compliments with all are staff. We look forward to having you stay with us in future at Best Western Prairie Inn. Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

Stayed over Veteran's Day weekend, weather good and stay at BW Prairie Inn fantastic. Management improving facility constantly along with a better than normal breakfast. Rooms upgraded and very clean. Lots to see in vicinity, beautiful walking paths and sports fields near by, near conference centre. Shopping and resturants very close by. Staff always available, polite and attentive. Have revisited BW PInn at least four times, says something, doesn't it!

Room Tip: I like the ground floor, due to wifes health issues. Easy in and out.
  • Stayed: November 2013, traveled with family
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Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this reviewResponded November 13, 2013

We are pleased to read you enjoyed your experience with us and that you found the location of the hotel to be convenient for your needs. Your review highlighted many of the details about the property we are so excited to share with our guests.

We are especially happy to hear that your experience with our staff was a positive one. Service is what truly defines a hotel stay and we pride ourselves on selecting eager individuals for whom hospitality is a passion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

We've stayed at this hotel a number of times over the past few years and have always enjoyed it. Nice staff and comfortable rooms. We will stay here again. We will also be glad when the breakfast room is complete. We hope they keep their rates reasonable especially since w

  • Stayed: October 2013, traveled with family
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1  Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this reviewResponded November 7, 2013

Thank you for staying with us. We are happy to hear that you enjoyed your stay and our staff provided you with such a pleasant stay. I will be sure to share your compliments with all staff members. We look forward to welcoming you back to enjoy another stay at our property. Thank you!

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Reviewed November 5, 2013

Have stayed at Prairie Inn previously. Always met with professional reception, room was clean and adequately prepared on time. We were for football weekend, meeting with friends and Prairie Inn has kept their rates reasonable on game weekends, unlike some others in the nearby area.

We were traveling additionally to our stay in Albany and staff was kind enough to keep our frozen items in their freezer.

We will be back in June.

  • Stayed: October 2013, traveled with friends
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Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this reviewResponded November 5, 2013

Thank you for your review of the Best Western Plus Prairie Inn. We love hearing from our guest. We are pleased to to see that we were able to provide you a pleasant experience. I will be sure to share your compliments with all are staff. We look forward to having you stay with us in future at Best Western Prairie Inn. Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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